Speed Programs Analyst (Fixed Term),EU Speed Programs in London

This role can be based in London and is a fixed term contract of 18 months. Speed is one of the key growth pillars for EU Operations. We are at the forefront of this transformational change, offering and building services and networks that are at the leading end of fast and ultra-fast networks. The Speed Program Team drives the SD network programs with cost-optimal, speed, and quality-aware solutions for in-station operations, year-round, enabling the business to scale for seasonal peak demand increases.

The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record, and is experienced in driving execution in a cross-functional environment, backed by analysis and data. They thrive in a fast-paced environment, relish working with large amounts of data, and enjoy the challenge of solving highly complex and sometimes ambiguous problems.

We are now looking to hire a passionate, dynamic, analytical, innovative, hands-on, and customer-obsessed candidate to support network optimization. The Speed Programs Analyst acts as the lead on driving network performance (quality, speed, and cost) through projects and network initiatives, forming a business partnership with first and middle mile stakeholders and operational AMZL Teams.

You will play a key role in developing and deploying network speed initiatives, delivering our vision to improve customer order cut-offs and driving great customer experience, as well as in our cost-out activities and asset utilization. A significant proportion of the role will involve identifying and implementing design and process solutions that increase the reliability and consistent delivery of end-to-end performance, removing defects from the pipeline and delivering a corresponding improvement.

The role will own the approval from senior functional leaders to enable strategies to improve performance and schedule cross-functional resource allocation efficiently and effectively. You will work closely with our Transportation functions and will be a natural self-starter who is comfortable supporting complex cross-functional projects and action plans. You will have a true hands-on approach, the ability to generate solutions, strong process management skills, and be an effective communicator.

This position involves regular communication with senior management on network performance, risks, and time-critical mitigation activities. In order to be successful in this position, you need to be comfortable interfacing with senior stakeholders as well as driving various functional teams and individuals at all levels of the organization. Keeping an open mind, sense of humour, drive, and ambition will help you remain innovative in our culture. This will be an exciting opportunity for you to possess a high level of autonomy, drive real operational improvements while managing a variety of job responsibilities.

• Bachelor's degree
• Experience with analytical tools and ability to dive deep into metrics and reporting
• Experience in program management, logistics, operations, supply chain, transportation, or equivalent
• Experience working with cross-functional teams
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Speak, write, and read fluently in English

• Experience communicating and presenting to senior leadership
• Can manage multiple projects and meet deadlines
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Bachelor's degree, or experience engaging and influencing senior executives, demonstrating a strong familiarity with decision-making processes in enterprise customers

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