At a Glance
- Tasks: Invent features for Amazon's AI assistant, enhancing the shopping experience across various platforms.
- Company: Join Amazon's innovative Alexa for Shopping design team.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on creativity and innovation.
- Why this job: Be a pioneer in conversation design and shape the future of shopping technology.
- Qualifications: 8+ years in conversation design, strong portfolio, and a degree in a related field.
The predicted salary is between 72000 - 88000 £ per year.
The Alexa for Shopping design team is seeking a Senior Conversation Experience Designer to help us invent features for Amazon's personalised, agentic AI assistant. Our new experience brings together the best of Rufus and Alexa+ to deliver a more personal, helpful shopping experience across a wide range of surfaces and devices—from the Amazon Shopping app and website to Echo Show, where customers can now browse and shop the full Amazon store using voice, touch, or both.
To thrive in this role, you must be a pioneer with an inventor's spirit—someone with a strong command of language (both inputs and outputs) who is passionate about technology and innovation. You can work at pace, handle several projects, and quickly interpret brand and customer requirements to translate them into appropriate voice and tone. You know how to present ideas professionally through a strategic and creative lens.
You must be comfortable working with project briefs and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with UX designers, researchers, product management, engineering, data science, and operational teams as you go from early-stage product concepts to launches of new features and experiences.
Key job responsibilities:
- Develop high-level customer experience strategy for both the near and long term.
- Design conversational frameworks and conversational flows, partnering with UX Designers on accompanying GUI components.
- Work with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designs.
- Present design work to the user experience team, product team, engineering team, leaders, and partner organisations for review and feedback.
- Collaborate with other design team members on experiences, frameworks, processes, and best practices.
- Work with our UX research and data analysis teams to assess and optimise new and existing features.
- Navigate ambiguity—including shifts in direction and rapidly evolving customer expectations—and bring clarity to design decision-making through your work.
Basic qualifications:
- Have an available online portfolio.
- Bachelor's or higher degree in Interaction Design, Human-Computer Interaction (HCI), User Experience Design, Linguistics, Psychology or a related field, or equivalent professional experience demonstrated through a strong portfolio.
- 8+ years of experience in conversation design or VUI design.
- Fluent in English (written and verbal).
Preferred qualifications:
- Unwavering attention to detail and an acute awareness of why it matters.
- Experience designing for LLM-enabled customer experiences.
- Strong time management skills, with the ability to manage competing demands and meet tight deadlines.
- Strong communication and collaboration skills.
Senior User Experience Designer/Researcher in London employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Experience Designer/Researcher in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Amazon for a Senior User Experience Designer/Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Amazon before they go live!
We think you need these skills to ace Senior User Experience Designer/Researcher in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior User Experience Designer/Researcher at Amazon, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Amazon does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Amazon. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Amazon.
How to prepare for a job interview at Amazon
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Amazon, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Amazon might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Amazon!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Amazon is looking for.
