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- Tasks: Lead initiatives to optimise delivery speed and improve operational processes across Europe.
- Company: Join Amazon, a leader in customer-centric innovation and operational excellence.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience while working with cutting-edge technologies.
- Qualifications: Degree in engineering, project management, or related field; data analysis skills preferred.
- Other info: Dynamic role with opportunities to collaborate across teams and drive meaningful change.
The predicted salary is between 36000 - 60000 £ per year.
Network Flow and Technologies (NFT) is a centralized team serving Fulfillment Centers (FC) across Europe. We seek End-To-End net benefit by minimizing under-the-roof costs for FCs and maximizing opportunities for FCs to deliver customer orders within 24 hours (1D delivery). We dive deep into the metrics and identify and address opportunities within the existing systems and processes. We are process experts who simplify, standardize, and improve processes by using our expertise and strategic position within Amazon Fulfillment to innovate on behalf of the customer. We provide standard ways of working and facilitate decision making for FCs by delivering best-in-class products. We collaborate with external teams by partnering with senior FC leaders and external teams to deliver products and processes that address improvement opportunities impacting and influencing from overarching planning processes through the execution of the shift.
At Amazon we believe every day is day one. Our team realizes that vision by delivering on the goals above and providing a central location for operational excellence within the Amazon customer fulfillment network. By doing so we continuously improve the buying experience for our customers and further our goal of being Earth’s most customer-centric company.
We are seeking an exceptional individual to play a pivotal role in the way we measure and optimize the speed at which we deliver to our customers. This individual will lead the expansion of existing reporting into new countries within the EU, and go beyond the 1Day speed impact scope (Same Day and 2D). We are seeking someone to lead speed differentiation initiatives and identify opportunities to enable the business make informed decisions and ensure end-to-end net benefit. As a process improvement specialist within our team, you will serve as a subject matter expert in continuous process improvement, focusing on the network shipment flow from upstream systems through the FC and to customer delivery. The successful candidate will be passionate about inventing on behalf of our customers.
- Deepening understanding and experience of operational processes and workflows, diving into the systems and the Amazon supply chain.
- Use and share insights with partner teams to influence and build a roadmap of projects to maximize end-to-end benefits.
- Leverage analytical skills to interpret large datasets and uncover actionable insights for known and unknown problems.
- Develop clear and detailed functional specifications and business cases based on identified business requirements.
- Implement rigorous problem-solving approaches and support research and analysis to drive product and project development schedules from design to release.
- Design and execute implementation plans, piloting and testing new solutions, and facilitating roll-outs across broader Ops organizations at country, cross-country and cross-regional levels.
- Manage critical relationships with external partners and contractors throughout project phases.
- Demonstrate strong hands-on project and operations management, taking ownership of project components while adapting to varying tasks.
Basic Qualifications
- Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field.
Preferred Qualifications
- Experience pulling and reporting data from databases (using Excel, Access, SQL and/or other data management systems).
- Experience working in an operations, supply chain, transportation, project management or management consulting role.
- Experience handling multiple competing priorities and complex projects with multiple stakeholders (e.g. defining accurate network expansion plans, vendor development, quality assurance, design and cost improvement, team and stakeholder engagement).
Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and.
Program Manager, Supply Chain, Network Flow and Technologies in London employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager, Supply Chain, Network Flow and Technologies in London
✨Tip Number 1
Network with people in the industry! Reach out to current or former employees at Amazon, especially those in supply chain roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by diving deep into Amazon's leadership principles. We should be ready to showcase how our experiences align with their values, especially around customer obsession and operational excellence.
✨Tip Number 3
Practice problem-solving scenarios related to supply chain challenges. We can use real-world examples to demonstrate our analytical skills and ability to drive process improvements during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we can track our progress and stay updated on new opportunities that pop up.
We think you need these skills to ace Program Manager, Supply Chain, Network Flow and Technologies in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Program Manager role. Highlight your experience in supply chain, operations, and project management, and show how your skills align with our mission at StudySmarter.
Showcase Your Analytical Skills: Since this role involves diving deep into metrics, don’t forget to mention any experience you have with data analysis. Whether it’s using Excel, SQL, or other tools, we want to see how you’ve used data to drive decisions.
Demonstrate Process Improvement Experience: We love candidates who can simplify and improve processes. Share specific examples of how you've identified opportunities for improvement in past roles, especially in supply chain or operations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Amazon
✨Know Your Metrics
Familiarise yourself with key performance indicators relevant to supply chain and network flow. Be ready to discuss how you’ve used data to drive improvements in past roles, as this will show your analytical skills and understanding of operational processes.
✨Showcase Process Improvement Experience
Prepare examples of how you've simplified or standardised processes in previous positions. Highlight specific projects where you led initiatives that resulted in measurable benefits, as this aligns perfectly with the role's focus on continuous improvement.
✨Understand the Customer-Centric Approach
Be prepared to discuss how your work impacts customer satisfaction. Think about ways you’ve contributed to enhancing the customer experience in your past roles, as this is a core value at Amazon and will resonate well with the interviewers.
✨Engage with Stakeholders
Demonstrate your ability to manage relationships with various stakeholders. Share experiences where you successfully collaborated with teams or external partners to achieve project goals, showcasing your communication and project management skills.
