At a Glance
- Tasks: Design AI-native learning solutions that empower vendors across Europe to succeed.
- Company: Join Amazon's innovative team shaping the future of vendor education.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact by creating intelligent learning experiences that drive business success.
- Qualifications: Experience in instructional design, project management, and data-driven decision making.
The predicted salary is between 63000 - 77000 £ per year.
This is not your typical Learning Experience Designer (LXD) role. We are building the future of vendor education at Amazon - designing AI-native learning solutions that help thousands of vendors across Europe succeed on our platform. Our team doesn't build courses and hope vendors find them. We design intelligent, data-informed learning experiences embedded directly where vendors work - surfacing the right content, to the right vendor, at the right moment.
The LXD will work at the intersection of learning theory, instructional design, product thinking, and AI to create solutions that scale across multiple marketplaces and languages. Day to day, you will design and produce learning content (eLearning modules, videos, playlists, job aids) while increasingly shaping how that content is structured, delivered, and personalized through AI and platform integration. You will use vendor feedback to inform what you design and measure whether it works. We need someone who is curious about technology, comfortable with ambiguity, and energized by solving for learning gaps in ways that have not existed before.
If you want to push e-learning modules through a traditional ADDIE pipeline each week, this isn't the role for you. If you want to design AI-native learning solutions that directly reduce vendor errors, accelerate their growth, and drive measurable business impact then read on.
Key job responsibilities:
- Design and develop across multiple modalities: eLearning, video, job aids, playlists, and in-tool embedded content.
- Apply design judgment to determine the right solution for each problem. Recommend the format, modality, and channel that will drive the most impact with the least friction.
- Translate complex vendor processes into clear, accessible learning content for a diverse, multilingual audience across European marketplaces.
- Design learning products: embedded contextual guidance, adaptive paths, modular components, not just standalone courses.
- Work with AI as the default, not an add-on. Use generative AI to draft, iterate, localize, and scale content.
- Structure content for machine consumption: create modular assets with clear metadata so they can be surfaced by AI tools, chatbots, and platform surfaces.
- Experiment continuously. Evaluate emerging AI tools and workflows and bring proposals to the team.
- Inform requirements for how educational content integrates with Vendor Central, working with central tech teams.
- Manage multiple concurrent projects from needs analysis through launch and iteration.
- Facilitate scoping sessions with SMEs. Drive efficient review cycles that maintain quality without unnecessary bottlenecks.
- Drive adoption, continuous improvement and maintain content freshness across your portfolio. Own the quality bar for everything you ship.
A day in the life: Your morning starts with a product team working session - a vendor workflow is driving errors and you work backwards from the data to define the right intervention and where it needs to live. Then you're building: scripting a video with AI, structuring a learning path, designing an in-context prompt. Later, you review adoption data on your portfolio and propose iterations. Between builds, you coordinate with partner teams to integrate content where vendors actually work - chatbots, Vendor Central pages, onboarding flows.
About the team: The vision of the EU Stores Learning Team is to be the most trusted partner in functional capability development, building the best negotiators in Retail and vendors who are able to expertly self-serve through intelligent learning solutions. We have a diverse team working across both internal (employee) and external (vendor) populations to drive tangible business results through educational solutions.
Required qualifications:
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience working cross-functionally with tech and non-tech teams.
- Experience defining program requirements and using data and metrics to determine improvements.
- Experience in program or project management.
- Experience implementing repeatable processes and driving automation or standardization.
- Experience defining and executing program requirements.
- Experience in driving end-to-end delivery, and communicating results to senior leadership.
- Experience leading process improvements.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
Learning Experience Designer, Vendor Education in London employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Experience Designer, Vendor Education in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Amazon looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learning Experience Designer, Vendor Education at Amazon, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learning Experience Designer, Vendor Education in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Amazon, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Amazon and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Amazon
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Amazon might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Amazon.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
