Amazon Web Services (AWS) is seeking a Support Engineering Manager to lead a global team evolving from reactive troubleshooting to proactive automation and engineering excellence. You will champion incident management at scale, mentor engineers, and build follow-the-sun operations while delivering reliable, secure services to millions of customers worldwide.
The role focuses on reducing toil through agentic AI automation, shaping engineering culture, and aligning with business goals across
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Global Support Engineering Manager, Automation & Incidents in London employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.