At a Glance
- Tasks: Design and implement systems for Prime Video's Live OTT delivery and enhance automation.
- Company: Join Amazon Prime Video, a leader in streaming entertainment worldwide.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment focused on innovation and customer satisfaction.
- Why this job: Shape the future of entertainment while working with cutting-edge technology.
- Qualifications: Experience in programming, AWS, and DevOps practices required.
The predicted salary is between 63000 - 77000 £ per year.
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide.
Our Playback Operations Systems Group is looking for a motivated, results-oriented, dedicated and operationally focused System Development Engineer to support the fast-evolving and expanding device automation systems, that support our live events and 24/7 linear operations.
Key job responsibilities:
- Design and implement systems that support Prime Video's Live OTT delivery
- Develop tooling and automation to scale Prime Video Live Operations
- Grow monitoring capabilities and systems reliability
- Develop operational metrics and maintain service level agreements
- Provide escalation support for incoming trouble tickets
- Work with other teams and engineers to integrate into the greater Live Ops environment
A day in the life: Your morning starts by reviewing operational dashboards and alerts, ensuring live services are healthy. Mid-morning shifts to development: enhancing automation scripts, improving device monitoring workflows, and testing changes in staging environments to reduce manual intervention during live events. Afternoons bring cross-team collaboration—troubleshooting priority tickets with encoding and operations engineers, deploying fixes before high-profile events go live, and designing monitoring solutions that scale with Prime Video's growing live sports portfolio.
About the team: The Playback Ops Systems Group build and maintain reliable, high performance customer experience monitoring tooling and infrastructure. We take ownership of the end-to-end live monitoring experience -- from a Living Room device, through our encoding and analysis platform, out through to our Live Ops AVOCs (Amazon Video Operation Centres). Our team makes a big impact because nothing is more important to us than delighting our customers, continually earning their trust, and thinking long term.
Basic qualifications:
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience utilizing AWS cloud solutions in a DevOps environment
- Experience with CI/CD pipelines build processes
- Experience troubleshooting and debugging technical systems, or experience operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets
- Knowledge of concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, electronic system design, and decision making
- Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching)
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience with automation and any version control tools, or experience troubleshooting and debugging technical systems and experience in web security
- Experience working in an Agile environment using the Scrum methodology
- Knowledge of a front-end language (Javascript, CSS, HTML, etc.)
- Experience using JavaScript frameworks such as Angular and React
AWS Systems Engineer/DevOps in London employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
