At a Glance
- Tasks: Lead and develop training programs for associates and leaders in a fast-paced fulfilment centre.
- Company: Join Amazon, a global leader focused on safety and quality in the workplace.
- Benefits: Enjoy a dynamic work environment with opportunities for career growth and development.
- Why this job: Be part of a team that shapes the future of training and development in a rapidly growing company.
- Qualifications: Bachelor's degree and experience in team management and performance analysis required.
- Other info: Amazon values diversity and offers equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Job ID: 2982069 | Amazon UK Services Ltd.
Who we are:
Amazon is focused on ensuring its associates can work in a safe, quality focused environment. Our learning teams are responsible for delivering and providing high quality safety compliance, process and onboarding training to ensure that our associates are set up for success.
The learning manager is a member of the leadership team within a fulfilment centre and is focused on managing the learning needs of all employees. They must have the ability and initiative to understand the business needs, analyse issues and influence solutions/outcomes. This is a team player who not only leverages his/her own team to respond effectively to a variety of training scenarios, but is able to work closely with a central EU team to effectively prioritize and deploy training programs based on customer need – from training processes at scale to ongoing leader development.
An Amazon Fulfilment Centre (FC) https://www.youtube.com/watch?v=UAKPoAn2cB0 is a dynamic and challenging environment. You will be very close to the action and spend time on the warehouse floor with the teams who make our FCs great. Developing our people is at the heart of what we do and is needed now more than ever as we are experiencing rapid growth and we plan to keep on growing.
Overall responsibilities include:
· Leading and developing a team of Trainers and a Learning Specialist
· End-to-end ownership of the associate and leader training programs at site: from needs analysis stage, to management and execution of training
· Creating effective partnerships with other Learning Teams within the EU to identify and share best practice
· Planning, developing and evaluating all training initiatives, in collaboration with the senior team and Amazon’s central leadership function
· Proactively identifying and deploying training/coaching solutions to address quality and productivity requirements within the FC
· Providing coaching and feedback on leadership related topics both in 121s and facilitated workshops to identify leadership, coaching and management skill development opportunities
BASIC QUALIFICATIONS
· Bachelors degree
· Experience of managing a team with a focus on career development and succession planning
· Ability to build collaborative relationships with a range of stakeholders
· Confidence in analysing and interpreting a range of performance metrics combined with advanced Excel skills
· Actively seeks opportunities to positively impact beyond the area of responsibility
· Ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities.
PREFERRED QUALIFICATIONS
· Ability and initiative to understand the business needs, analyse issues and drive solutions
· Experience of working in an operational environment
· Experience in change management and process improvement activities, designing scalable solutions and implementing these at pace and at scale
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Learning Manager employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning Manager
✨Tip Number 1
Familiarise yourself with Amazon's leadership principles. These principles are at the core of their culture and understanding them will help you align your experiences and values with what they seek in a Learning Manager.
✨Tip Number 2
Network with current or former Amazon employees, especially those in learning and development roles. They can provide insights into the company culture and specific challenges faced in the role, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with data analysis and performance metrics. Be ready to share examples of how you've used data to drive training initiatives or improve team performance, as this is crucial for the Learning Manager position.
✨Tip Number 4
Showcase your adaptability and problem-solving skills. Given the fast-paced environment at Amazon, be prepared to discuss situations where you've successfully navigated change or implemented scalable solutions in previous roles.
We think you need these skills to ace Learning Manager
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and qualifications of the Learning Manager position at Amazon. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing teams, developing training programmes, and working in fast-paced environments. Use specific examples that demonstrate your ability to lead and develop others.
Showcase Analytical Skills: Since the role requires analysing performance metrics, make sure to include any relevant experience you have with data analysis and Excel. Mention specific projects where you used these skills to drive improvements.
Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the role but also explain how your background and skills make you a perfect fit for Amazon's learning team. Be sure to address how you can contribute to their mission of developing people.
How to prepare for a job interview at Amazon
✨Understand the Role
Make sure you have a clear understanding of the Learning Manager role and its responsibilities. Familiarise yourself with Amazon's training processes and how they impact employee success, as this will help you articulate your fit for the position.
✨Showcase Leadership Experience
Be prepared to discuss your experience in managing teams and developing talent. Highlight specific examples where you've successfully led training initiatives or improved team performance, as this aligns closely with the job requirements.
✨Demonstrate Analytical Skills
Since the role requires analysing performance metrics, be ready to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or improve training outcomes, showcasing your advanced Excel skills.
✨Emphasise Collaboration
The Learning Manager role involves working closely with various stakeholders. Prepare to share examples of how you've built collaborative relationships in previous roles, and how you can leverage these skills to work effectively with Amazon's central EU team.