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- Tasks: Manage employee relations and enhance workplace culture at Amazon.
- Company: Join Amazon, a leader in customer-centric innovation and diverse workforce.
- Benefits: Enjoy flexible working options and opportunities for travel across the UK and Ireland.
- Why this job: Make a real impact on employee experience while working in a dynamic environment.
- Qualifications: Bachelor's degree required; experience in employee relations or HR is a plus.
- Other info: This role involves some travel and offers a chance to work with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
OverviewAt Amazon, we\’re working to be the most customer‐centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Employee Relations Manager position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon\’s wide geographic and cultural scope.
Central Objectives
Ensure our organization\’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth\’s Best Employer.
To support that objective, this position\’s responsibilities fall into proactive and reactive categories.
Partner with senior managers and People eXperiance & Technology (PXT – HR in other companies) teams to create and sustain positive employee relations programs and best practices.
Experience facilitating employee listening sessions/focus group and designing and delivering training programs.
Experience working with large amounts of quantitative and qualitative data to identify root causes, recognize patterns, and develop creative, innovative solutions for complex problems and the ability to develop effective executive level messaging, reports and presentations to PXT and business leaders.
The individual will work proactively to enhance the employee experience by identifying and addressing employee concerns early, de‐escalating and resolving workplace issues before they reach a level of criticality requiring reactive efforts.
The individual also will work as a project manager on proactive initiatives that improve employee relations and engagement.
On a reactive basis, the individual will undertake a significant amount of work on critical employee relations issues that are highly sensitive and typically can only be successfully completed with limited time.
Balancing time between proactive efforts and urgent‐response.
Reporting & TravelThe position reports to the Head of Employee Experience and Relations UK and Ireland, within the Employee Experience and Relations team at Amazon. This is a full‐time position that will require some travel, up to 30% of the time over the course of the year mainly in the UK and Ireland but occasionally in Europe. Due to the nature of the travel, the base location is flexible in UK.
Key Job Responsibilities
Conduct and oversee employee relations and vulnerability assessment programs.
Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations.
Define, develop the existing arrangements for collective consultation and communication as required for the ongoing evolution of the business, in compliance with UK Employment Law and Amazon ER policies.
Acts with sense of urgency, a bias for action, and with a desire to thrive in a dynamically growing environment.
Conduct reviews of employment policies to ensure they are aligned to Amazon\’s objectives and compliant with employment law.
Take ownership, play a supporting role in significant ER projects.
Participate in national and international projects.
Basic Qualifications
Experience in employee relations, functional human resources or labor/employment law.
Bachelor\’s degree required; advanced degree, law degree, or other specialized training in employee relations a significant plus.
Experience and solid understanding of UK employment and labor laws.
Experienced with Microsoft Office Suite systems including, but not limited to, Word, Excel, and PowerPoint.
Preferred Qualifications
Strong interpersonal and persuasion skills, enabling individual to establish partnerships and work collaboratively across management levels and personalities to influence senior leadership, stakeholders, peers and employees at all levels across a large, dispersed and culturally diverse organization.
Proven problem solving and analytical skills in an ambiguous environment with the capacity to work autonomously to manage competing priorities simultaneously while driving projects to closure.
Demonstrated ability to successfully navigate complex, international organizational structures.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you\’re applying in isn\’t listed, please contact your Recruiting Partner.
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Employee Relations Manager, Employee Experience & Relations UK&IE employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager, Employee Experience & Relations UK&IE
✨Tip Number 1
Familiarise yourself with Amazon's core business values and employee relations policies. Understanding these will help you align your discussions and examples during interviews with what the company stands for.
✨Tip Number 2
Network with current or former Amazon employees, especially those in HR or employee relations roles. They can provide valuable insights into the company culture and expectations for the Employee Relations Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled complex employee relations issues in the past. Highlight your problem-solving skills and ability to work autonomously, as these are key competencies for this role.
✨Tip Number 4
Stay updated on UK employment law and any recent changes that may affect employee relations. Being knowledgeable about current legislation will demonstrate your expertise and commitment to the role.
We think you need these skills to ace Employee Relations Manager, Employee Experience & Relations UK&IE
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Employee Relations Manager position. Tailor your application to highlight relevant experience in employee relations and your understanding of UK employment law.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in employee relations, particularly any roles where you managed sensitive issues or developed employee engagement programmes. Use specific examples to demonstrate your skills.
Showcase Analytical Skills: Since the role involves analysing data to identify patterns and develop solutions, include examples of how you've successfully used data analysis in past positions. Mention any tools or methodologies you are familiar with that relate to this task.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the role but also reflect your understanding of Amazon's core values. Discuss how your personal values align with their mission to be Earth’s Best Employer and how you can contribute to that goal.
How to prepare for a job interview at Amazon
✨Understand Employee Relations Fundamentals
Make sure you have a solid grasp of employee relations principles and UK employment law. Familiarise yourself with Amazon's core values and how they relate to employee treatment, as this will be crucial in demonstrating your alignment with the company's objectives.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples from your past experience where you've successfully managed employee relations issues, and be ready to discuss the outcomes.
✨Showcase Your Analytical Skills
Since the role involves working with both quantitative and qualitative data, be prepared to discuss how you've used data to identify trends or solve problems in previous roles. Highlight any specific tools or methodologies you've employed to analyse employee feedback or engagement metrics.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Be ready to showcase your interpersonal skills by discussing how you've built relationships across different levels of an organisation. Prepare to explain how you would communicate complex information clearly and persuasively to various stakeholders.
