Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of Delivery Consultants to drive innovative IT solutions for AWS customers.
- Company: Join Amazon Web Services, the leading cloud platform with a culture of innovation.
- Benefits: Competitive salary, career growth opportunities, and a supportive work-life balance.
- Why this job: Shape the future of cloud computing while mentoring early-career talent.
- Qualifications: 8+ years in IT/Management Consulting with leadership experience required.
- Other info: Dynamic environment focused on diversity, inclusion, and continuous learning.
The predicted salary is between 48000 - 72000 £ per year.
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you will manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You will leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM, you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You will routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You will work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.
Your experience gained leading teams within the technology sector will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance.
DPMs' success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption.
In this role, you will be a part of leading and building our complex and ambitious “Associate to Consultant” (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. You will manage approximately 10-20 Associate Consultants. It is expected to work from an AWS (or customer sites) at least 5+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.
Key job responsibilities:
- Building and managing a high-performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
- Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
- Driving business development initiatives and exceeding customer satisfaction targets
- Working with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery
- Driving technical and soft skill training to focus and accelerate consultant development
- Partnering with Business Unit stakeholders to identify engagement staffing opportunities for your team and drive high team utilization
Basic Qualifications:
- 8+ years of experience in IT and/or Management Consulting, with at least 3 years in a people leadership role
- Experience managing IT transformation projects
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals
- Ability to travel to AWS and customer locations across the US or globally, as needed
Preferred Qualifications:
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Strong project management and resource management capabilities, financial acumen with P&L management experience
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
- Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.
Delivery Practice Manager, ProServe A2C employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Practice Manager, ProServe A2C
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Delivery Practice Manager role. Tailor your responses to highlight your leadership and consulting experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the AWS team.
We think you need these skills to ace Delivery Practice Manager, ProServe A2C
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Practice Manager role. Highlight your experience in IT and management consulting, and how it aligns with the responsibilities outlined in the job description.
Showcase Leadership Skills: Since this role involves managing a team, emphasise your leadership experience. Share specific examples of how you've built and managed high-performing teams in the past, and how you’ve driven successful outcomes.
Demonstrate Customer Focus: The role is all about delivering exceptional customer experiences. Include examples of how you've successfully engaged with clients, understood their needs, and delivered solutions that exceeded their expectations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Amazon
✨Know Your Stuff
Make sure you brush up on your IT and management consulting knowledge. Be ready to discuss how your experience aligns with the role of a Delivery Practice Manager, especially in managing teams and delivering customer engagements.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in developing early-in-career talent. Think about specific instances where you've successfully mentored or trained team members and how that contributed to their growth.
✨Understand AWS and Its Offerings
Familiarise yourself with AWS's Professional Services and how they help customers achieve their business outcomes. Be prepared to discuss how you can leverage these services to drive engagement delivery and exceed customer satisfaction targets.
✨Engage with Stakeholders
Think about how you would build relationships with C-level executives and other stakeholders. Prepare to discuss strategies for navigating complex stakeholder relationships and driving change within an organisation.
