Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support 3PL providers and Amazon teams with operational tasks and communication.
- Company: Join Amazon, a global leader in e-commerce and logistics innovation.
- Benefits: Enjoy flexible working hours and a diverse, inclusive workplace culture.
- Why this job: Be part of a transformative team driving efficiency in logistics across Europe.
- Qualifications: Must have MS Office skills and proficiency in English and Spanish; data analysis experience preferred.
- Other info: Night shift role with opportunities for project involvement and automation improvements.
The predicted salary is between 24000 - 36000 £ per year.
The EU External Fulfilment (EF) network consists of circa 35 operations which offer flexible solutions to the CF network operated by external providers (3PL providers). EU EF primarily provides: (1) network capacity solutions (storage/throughput), (2) special operation solutions (Hazmat, BWS, IXD, SDC, ICC, etc) and (3) emerging market penetration solutions. EU EF is currently undergoing an operational transformation, driving demand for enhanced expertise in Outbound (OB).
The goal of EU 3PL Control Tower is to provide an excellent operational end to end, 24/7 support, in 3PL buildings across European/UK External Fulfillment chain. We aim to provide the standardized and optimized process with frustration free communication. This role is for a highly driven and motivated individual with operational experience and innovative, hands-on approach.
This position involves the daily operational tasks resolutions and day to day communication with 3PL and Amazon team of problem solvers and node managers on their KPIs management.
The successful candidate will be responsible for: a- Provide reactive/proactive support to 3PL Providers and Amazon internals, b- Work on internal Projects to improve/automate 3PL Control Tower services. This person has a strong delivery record, attention to details and will be able to work independently with limited supervision.
This job involves 3PL operations monitoring and ops support, within a team that covers 24/7 shift pattern, for 30+ buildings in Europe/UK.
The shift to cover is Night Shift: 10pm CET to 6am CET, Sunday to Thursday (Friday and Saturday: days off).
Key job responsibilities
• Providing the operational guidance to 3PL
• Being a communication bridge between 3PL and Amazon stakeholders
• Mitigating CX risk by CPT management support, resolving OB errors and managing shipment cancellations
*Supporting on Transportation escalations.
• Uploading critical data for supply chain and transportation visibility
• Checking process and Amazon standard compliance
* Optimization of actual Control Tower Outbound processes, aiming to automatize the actual tasks of the team, applying BI skills.
*Work on Projects to improve actual 3PL Control Tower services, and capture new services that can be scalable to all 3PL sites.
BASIC QUALIFICATIONS
– – Relevant experience working with the MS Office suite (Word, Excel, Outlook)
– – C1 English level
– – Spanish C2 level
PREFERRED QUALIFICATIONS
– High school or equivalent diploma.
– Focus on details and analytical approach.
– Expertise in data analysis tools such as SQL, Python, AI, etc.
– Experience in logistics.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr
Data Analyst Junior- Control Tower employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst Junior- Control Tower
✨Tip Number 1
Familiarise yourself with the specific operations of 3PL providers and how they interact with Amazon's logistics. Understanding the nuances of these relationships will help you stand out during discussions.
✨Tip Number 2
Brush up on your data analysis skills, particularly in SQL and Python. Being able to demonstrate your proficiency in these tools during the interview can significantly boost your chances.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved operational issues or improved processes. This will showcase your problem-solving abilities and hands-on approach.
✨Tip Number 4
Since this role involves night shifts, be ready to express your flexibility and commitment to working during these hours. Highlight any previous experience with shift work to reinforce your suitability.
We think you need these skills to ace Data Analyst Junior- Control Tower
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in data analysis and logistics. Emphasise your proficiency with MS Office, SQL, Python, and any other tools mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for data analysis and operational support. Mention specific examples of how you've successfully managed projects or improved processes in previous roles.
Highlight Language Skills: Since the role requires C1 English and C2 Spanish, clearly state your language proficiency in your application. If you have any certifications or relevant experiences using these languages, include them.
Showcase Attention to Detail: In your application, provide examples that demonstrate your attention to detail and analytical approach. This could be through past projects where you identified issues and implemented solutions effectively.
How to prepare for a job interview at Amazon
✨Showcase Your Analytical Skills
As a Data Analyst Junior, it's crucial to demonstrate your analytical abilities. Be prepared to discuss specific examples of how you've used data analysis tools like SQL or Python in previous roles or projects. Highlight any experience you have with logistics and how it relates to the position.
✨Understand the Role of 3PL
Familiarise yourself with the concept of Third-Party Logistics (3PL) and its importance in supply chain management. During the interview, express your understanding of how 3PL providers operate and how effective communication can enhance operational efficiency.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as managing shipment cancellations or resolving operational errors, and prepare structured responses on how you would handle them.
✨Emphasise Your Attention to Detail
Attention to detail is key in this role. Be ready to provide examples of how your meticulous nature has positively impacted your work in the past. Discuss any processes you've optimised or automated, showcasing your proactive approach to improving operations.
