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For Companies At a Glance
- Tasks: Manage cross-border cargo movements and improve logistics operations daily.
- Company: Join Amazon's Global Logistics team, enhancing international freight capabilities.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Make a real impact on global logistics while working with diverse teams.
- Qualifications: Expertise in cross-border freight and strong communication skills required.
- Other info: Embrace an inclusive culture that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
International Freight Specialist , Global Logistics APAC
Job ID: 2997670 | Amazon Commercial Services Pty Ltd
Global Logistics is a team of highly experienced logistics professionals, carrier specialists, and program managers focused on improving the speed, cost and reliability of Amazon\’s cross-border logistics capabilities. Leveraging the capabilities of world-class logistics providers and internal Amazon supply chain solutions, Global Logistics Services increases selection and lowers costs for our customers. Reporting to the Global Logistics APAC Lead, Cross-Border Transportation Specialist Asia-Pacific (APAC), will manage the cross-border movement of cargo from source countries across the Globe to Amazon Facilities in APAC region (Singapore and Australia). In this role, you will partner with regional, internal, and external stakeholders to execute daily inbound operations and improvement activities/projects, driving speed, accuracy, and efficiency. You will be the main point of contact for 3P service providers and internal Amazon stakeholders pertaining to cross-border cargo movements. We are looking for a candidate that has expertise of cross-border freight movements, effective written and verbal communication skills and a strong ability to deep dive problems effectively. The specialist will serve as a hub for Global Logistics, Internal and External Stakeholders in terms of communication and performance management. They will help the 3P service providers and Amazon stakeholders identify and prevent errors, own, and resolve escalations relating to the cargo movement, and provide a consistent understanding of proper process for the cross-border cargo inbound processes.
Key job responsibilities
This role will include the following:
• Manage Shipment Order-to-Arrival of Air/Ocean/Ground B2B import shipments from origin facilities across the Globe to Amazon Facilities in APAC.
• Manage Shipment Order-to-Arrival of Air/Ocean
• Stakeholder/Partner Communications
• Inquiry Management
• Escalation Management
• Reporting Creation and Distribution
• Kaizen activities/Project in operations
• Investigate causes of problems and collaborate with related partners to rectify them.
About the team
Global Logistics (GL) is a dynamic team of seasoned logistics professionals, carrier specialists, and program managers dedicated to enhancing Amazon\’s cross-border logistics. Our goal is to improve cost, speed, and reliability, enabling customers worldwide to access selections from any part of the globe. The APAC team manages import operations across countries: Australia (AU), Singapore (SG), Malaysia (MY), and China (CN) through comprehensive cross-border Business-to-Business programs.
We are seeking a Program Manager in Sydney, Australia to join us. This individual will be instrumental in refining the cost, speed, and quality of multiple sourced programs and managing Destination Operations. They will collaborate with Amazon stakeholders and third-party logistics (3PL) partners in and destination countries to develop capabilities, manage projects, and formulate and execute operational strategies.
If you are passionate about logistics and supply chain management and have a proven track record of driving operational excellence, we invite you to apply for the Program Manager role. This is a unique opportunity to contribute to Amazon’s global growth and make a significant impact on our logistics operations.
BASIC QUALIFICATIONS
– Expertise in cross-border freight movements
– Effective written and verbal communication skills in English
– Strong problem-solving and analytical skills
PREFERRED QUALIFICATIONS
– Knowledge of Lean principles and DMAIC methodology
– Experience in MS Access and SQL
– Experience in requirement gathering and ability to write clear and detailed requirement document
– Excited about working in a diverse group and contributing to an inclusive culture
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Cross Border Transportation Specialist APAC, Global Logistics APAC employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cross Border Transportation Specialist APAC, Global Logistics APAC
✨Tip Number 1
Familiarise yourself with the specific logistics and supply chain challenges in the APAC region. Understanding the nuances of cross-border transportation in countries like Australia, Singapore, Malaysia, and China will give you an edge during discussions with stakeholders.
✨Tip Number 2
Network with professionals in the logistics field, especially those who have experience with Amazon or similar companies. Engaging with industry experts can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your problem-solving skills and be prepared to discuss real-life scenarios where you've successfully resolved logistics issues. This will demonstrate your analytical abilities and readiness for the challenges of the role.
✨Tip Number 4
Showcase your communication skills by preparing to articulate complex logistics concepts clearly. Since you'll be liaising with various stakeholders, being able to convey information effectively is crucial.
We think you need these skills to ace Cross Border Transportation Specialist APAC, Global Logistics APAC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your expertise in cross-border freight movements and logistics. Use specific examples from your past experiences that demonstrate your problem-solving skills and ability to manage complex operations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for logistics and supply chain management. Mention how your skills align with the job requirements and how you can contribute to Amazon's global growth and operational excellence.
Showcase Communication Skills: Since effective communication is key for this role, provide examples of how you've successfully communicated with stakeholders in previous positions. Highlight any experience you have in managing inquiries and escalations.
Highlight Relevant Qualifications: If you have knowledge of Lean principles, DMAIC methodology, or experience with MS Access and SQL, be sure to include these in your application. These qualifications are preferred and can set you apart from other candidates.
How to prepare for a job interview at Amazon
✨Showcase Your Cross-Border Expertise
Make sure to highlight your experience with cross-border freight movements during the interview. Be prepared to discuss specific challenges you've faced and how you overcame them, as this role requires a deep understanding of logistics across different countries.
✨Communicate Clearly and Effectively
Since effective communication is key in this position, practice articulating your thoughts clearly. Use examples from your past experiences to demonstrate your written and verbal communication skills, especially when dealing with stakeholders and service providers.
✨Demonstrate Problem-Solving Skills
Prepare to discuss instances where you've successfully identified and resolved issues in logistics operations. The interviewers will be looking for your analytical skills and ability to deep dive into problems, so have a few examples ready that showcase your approach to problem-solving.
✨Familiarise Yourself with Lean Principles
If you have knowledge of Lean principles and DMAIC methodology, make sure to mention it. This could set you apart from other candidates, as the role involves improving operational efficiency. Be ready to explain how you've applied these principles in previous roles.
