At a Glance
- Tasks: Lead a large team to create an exceptional quick commerce experience in your city.
- Company: Join Amazon, a global leader in e-commerce and innovation.
- Benefits: Enjoy flexible schedules, competitive pay, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values inclusivity and drives impactful change.
- Qualifications: 3+ years in performance metrics or process improvement; degree preferred.
- Other info: Open to diverse applicants; accommodations available for disabilities.
The predicted salary is between 43200 - 72000 £ per year.
A strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility for a city. She/he will work to create a dark stores network, serve customers with a best-in-class quick commerce experience, and manage building-level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives.
Key job responsibilities
- Ensure a safe work environment
- Lead and supervise a team of cluster Managers and Team Leaders as direct reports, supported by PAs in Operations
- Responsible for the overall quality, productivity, and dark store performance
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to meet overall building objectives
- Ensure building health and inventory metrics with best-in-class quality standards
- Collaborate with stakeholders and adopt best practices cross-functionally
- Proactively identify and lead process improvement initiatives
- Understand system interventions for order processing and communicate new process implementations and control measures to teams
- Conduct resource planning periodically and coordinate with Resource Planning and Finance teams to address capacity constraints
- Implement best practices in people management and ensure compliance, connections, and scorecards are maintained
- Manage people and team development, creating leaders and talent pipelines
- Maintain good stakeholder and project management skills
- Engage in cross-functional and cross-milestone interfacing to promote best practices and initiatives
BASIC QUALIFICATIONS
- 3+ years of experience in performance metrics, process improvement, or lean techniques
- Bachelor\’s degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
- Ability to work a flexible schedule, including weekends, nights, and holidays
PREFERRED QUALIFICATIONS
- Experience in the quick commerce industry
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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City Manager - Quick Commerce employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City Manager - Quick Commerce
✨Tip Number 1
Familiarise yourself with the quick commerce industry. Understanding the latest trends, challenges, and innovations will help you speak confidently about how you can contribute to our operations at StudySmarter.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your discussions with us.
✨Tip Number 3
Prepare to discuss your experience with performance metrics and process improvement. Be ready to share specific examples of how you've successfully implemented changes in previous roles.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've developed teams and managed diverse groups. Highlighting your ability to create talent pipelines will resonate well with us.
We think you need these skills to ace City Manager - Quick Commerce
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a City Manager at Amazon Now. Highlight your experience in managing teams and operations in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in performance metrics, process improvement, and team leadership. Use specific examples that demonstrate your ability to drive results and manage large teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quick commerce and your strategic vision for the role. Mention how your background aligns with Amazon's goals and values, particularly in creating a best-in-class customer experience.
Highlight Relevant Qualifications: In your application, emphasise your qualifications, especially if you have experience in the quick commerce industry or have worked with performance metrics and lean techniques. This will set you apart from other candidates.
How to prepare for a job interview at Amazon
✨Understand the Role
Make sure you have a clear understanding of the City Manager role and its responsibilities. Familiarise yourself with quick commerce operations and how they differ from traditional retail, as this will help you articulate your thoughts during the interview.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities, especially in managing large teams. Discuss how you've successfully led teams in the past, focusing on your approach to developing talent and fostering a positive work environment.
✨Discuss Process Improvement
Be ready to talk about your experience with performance metrics and process improvement. Highlight specific initiatives you've led that resulted in increased efficiency or productivity, as this aligns closely with the job's requirements.
✨Engage with Stakeholders
Since collaboration is key in this role, think of instances where you've effectively worked with various stakeholders. Be prepared to discuss how you manage relationships and ensure alignment across different teams to achieve common goals.