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For Companies At a Glance
- Tasks: Lead seller launches and ensure smooth operations in Amazon's External Fulfillment team.
- Company: Join Amazon, a global leader in e-commerce and innovation.
- Benefits: Enjoy travel opportunities, hands-on training, and a dynamic work environment.
- Why this job: Make a real impact by supporting sellers and enhancing their business growth.
- Qualifications: Strong communication skills and problem-solving abilities are essential; degree preferred.
- Other info: This role involves 90% travel to various seller locations across Turkey.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job ID: 2980646 | Amazon Turkey Perakende Hizmetleri Limited Sirketi – F94
As part of Amazon’s External Fulfillment (EF) team in Turkey, the City Manager will be responsible for ensuring successful seller launches and readiness for EF programs. This includes conducting warehouse management system (WMS) product trainings, aligning sellers on how the program will benefit their business growth, and resolving all launch-related issues on the ground. The role requires close coordination with business teams, account managers, program managers, product and operations teams, as well as third-party carrier partners to ensure a seamless and timely launch experience.
This is a high-impact, field-focused role that will involve daily site visits to seller warehouses, carrier hubs, and external fulfillment locations. You will represent Amazon in the field—training sellers and associates, validating operational readiness, and acting as a key point of contact during the onboarding phase. You will also be responsible for troubleshooting launch blockers, maintaining documentation, and escalating issues to ensure timelines are met. The City Manager will be expected to track progress, drive continuous improvement, and build strong relationships with sellers and third-party partners to support long-term success.
Responsibilities
- Conduct daily site visits to seller warehouses and carrier hubs across Turkey
- Deliver WMS product training and onboarding sessions to sellers and their associates
- Ensure sellers are fully briefed on EF program benefits and operational expectations
- Coordinate closely with account managers, program managers, product, and operations teams
- Partner with third-party carrier providers to ensure seamless transportation and handover
- Identify and resolve launch-related issues in real time, escalating as necessary
- Maintain detailed documentation of seller readiness, performance, and launch timelines
- Build and maintain strong working relationships with sellers and external stakeholders
- Track post-launch performance and support continuous improvement initiatives
- Act as the single-threaded owner for new seller launches within your assigned region
BASIC QUALIFICATIONS
- Willingness to travel as this role requires seller visits 90% of the time
- Excellent Communication skills – written and verbal
- Exposure to trouble shooting and unblocking problems for sellers, carrier partners and operations
- Good understanding in data for deep dives and problem solving
PREFERRED QUALIFICATIONS
- Under-graduation degree is preferable for the role
- 100% commitment to have on-ground site visits as sellers prefer on-ground support
- Strong analytical and problem solving skills
- Ability to multitask and manage multiple sites simultaneously with attention to detail
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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City Manager Ext Fulfillment, EF Program employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City Manager Ext Fulfillment, EF Program
✨Tip Number 1
Familiarise yourself with Amazon's External Fulfillment (EF) programs. Understanding how these programs work and their benefits for sellers will help you communicate effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and challenges of a City Manager, which can be invaluable during your interview preparation.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Since the role involves troubleshooting and resolving launch-related issues, think of specific examples from your past experiences where you've successfully navigated challenges.
✨Tip Number 4
Showcase your ability to build relationships. The role requires strong collaboration with sellers and third-party partners, so be ready to share examples of how you've fostered successful partnerships in previous positions.
We think you need these skills to ace City Manager Ext Fulfillment, EF Program
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the City Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in warehouse management, training, or problem-solving roles. Use specific examples that demonstrate your ability to manage multiple sites and resolve issues effectively.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, ensure your application reflects your ability to communicate clearly and effectively. Consider including examples of how you've successfully trained others or collaborated with teams.
Tailor Your Application: Customise your CV and cover letter to align with Amazon's values and the specific requirements of the City Manager role. Mention your willingness to travel and your commitment to on-ground support, as these are essential aspects of the job.
How to prepare for a job interview at Amazon
✨Showcase Your Communication Skills
As the role requires excellent communication skills, be prepared to demonstrate your ability to convey information clearly. Practice explaining complex concepts simply, as you will need to train sellers and associates effectively.
✨Highlight Problem-Solving Experience
Since troubleshooting is a key part of the job, come equipped with examples of how you've successfully resolved issues in the past. Discuss specific situations where you identified problems and implemented solutions, especially in a fast-paced environment.
✨Demonstrate Analytical Skills
The role demands a good understanding of data for deep dives and problem-solving. Be ready to discuss how you've used data analysis in previous roles to drive improvements or make informed decisions.
✨Emphasise Your Willingness to Travel
With 90% of the role involving site visits, express your enthusiasm for travel and working on-site with sellers. Share any relevant experiences that showcase your adaptability and commitment to being present where the action is.
