At a Glance
- Tasks: Lead a team in ensuring quality and inventory control in a fast-paced fulfilment centre.
- Company: Join Amazon, a global leader in e-commerce and innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for growth.
- Other info: Inclusive culture that values diversity and empowers employees.
- Why this job: Make a dynamic impact while solving real-world problems in a thriving environment.
- Qualifications: Bachelor's degree or equivalent experience, plus people management skills.
The predicted salary is between 40500 - 49500 £ per year.
Do you aim to have a dynamic impact on the world? Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you! We are looking to hire an ICQA Area Manager to be part of our fulfilment centre Inventory Control and Quality Assurance (ICQA) team. Our fulfilment centres sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfilment centre, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.
These fulfilment centres are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.
- Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment centre.
- Support safety programs and compliance to ensure a safe work environment for all associates.
- Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
- Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team.
- Conduct shift planning and forecasting, alongside assigning and directing work.
- Plan for and identify root causes of inventory deviation, via cause and effect analysis.
- Support network-wide fulfilment & operations-focused quality initiatives.
- Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents.
- Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
- Appraise the performance of team members; developing, rewarding and coaching employees.
Qualifications:
- Bachelor's degree or equivalent, or experience at Amazon.
- Experience in people management.
- Experience using data to drive root cause elimination and process improvement.
- Experience in English-language communication skills, both written and verbal.
- Experience in stakeholder and communication management.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
ICQA Area Manager , EU Quality in Chesterfield employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land ICQA Area Manager , EU Quality in Chesterfield
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Amazon and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Amazon!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Amazon keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace ICQA Area Manager , EU Quality in Chesterfield
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Amazon:This is your chance to really connect with the team at Amazon. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Amazon
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Amazon.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Amazon that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Amazon. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
