At a Glance
- Tasks: Drive carrier development and ensure reliable service in a fast-paced environment.
- Company: Join Amazon, a leader in innovation and customer experience.
- Benefits: Competitive salary, diverse team, and opportunities for growth.
- Other info: Work in a collaborative environment with endless learning opportunities.
- Why this job: Be part of a dynamic team that impacts logistics and customer satisfaction.
- Qualifications: Bachelor's degree, supply chain experience, and strong Excel skills.
At Amazon we believe that every day is still day one. A day to take a first step. A day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.
We are looking for a Carrier Manager to join our team! As an integral part of the Amazon Transportation Services (ATS) team, the Carrier Manager drives carrier development for a specific geographical market. The successful candidate focuses on developing carriers to drive reliability and process compliance with Amazon, whilst ensuring competitive capacity is available within their region. The ATS team works with Amazon’s FCs, Sort Centers, Delivery Stations, Supply Chain, Customer Service, Retail, Finance and externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions.
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team. Our environment is ambiguous, deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams (business and technical).
Key job responsibilities:
- Maintain high operational standard with new carriers on safety, performance, process compliance.
- Continuous Improvement Management with carriers, development of SOPs.
- Identify gaps in capacity and build/execute action plan to increase capacity.
- Be innovative and support new features/ideas development with tech teams on ATS platform to improve carrier experience or process improvement.
- Support market research to source new opportunities where the existing operation is insufficient/poor performing.
- Leading projects, ensuring Amazon requirements are communicated & executed by Line Haul carriers in line with program requirements.
- Work in UK, collaborating across the EU in a cross-functional environment.
A day in the life:
Being a Carrier Manager for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects. As a Carrier Manager, you’ll support with both on-the-ground tasks and more tactical work. No two days will be the same. Having variety in your role means you’ll learn something new every day.
About the team:
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using rail, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions, making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.
Basic Qualifications:
- Bachelor's degree or equivalent.
- Experience in supply chain.
- Experience with Excel.
- Experience in program or project management.
Preferred Qualifications:
- Knowledge of Lean principles and DMAIC methodology.
- Experience in requirement gathering and ability to write clear and detailed requirement document.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Carrier Manager, UK Carrier Management Team (Fulfillment & Operations) employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Carrier Manager, UK Carrier Management Team (Fulfillment & Operations)
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Amazon and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Amazon!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Amazon keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Carrier Manager, UK Carrier Management Team (Fulfillment & Operations)
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Amazon:This is your chance to really connect with the team at Amazon. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Amazon
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Amazon.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Amazon that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Amazon. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
