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- Tasks: Analyse business problems, drive solutions, and document processes to support decision-making.
- Company: Join Amazon, a global leader in e-commerce and technology, known for innovation and inclusivity.
- Benefits: Enjoy flexible work options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values creativity and analytical thinking while making a real impact.
- Qualifications: Bachelor's degree required; 1 year of experience in a similar role preferred.
- Other info: We embrace diversity and provide accommodations for applicants with disabilities.
The predicted salary is between 28800 - 48000 £ per year.
Business Analyst, CX Product , CX Product
We are seeking a detail-oriented Business Analyst to support our business in analyzing business problems, drive solutions, and documenting processes. The person should have a good understanding of a business requirement and the ability to quickly get to the root cause of a particular reporting/BI/data issue, and draft solutions for resolution. The ideal candidate would be high on attention to detail, bias for action and interest in analytics/BI/automation.
Key job responsibilities
- Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and resources.
- Work closely with stakeholders (internal/external) to understand and automate/enhance existing processes
- Should be able to come up with innovative ideas for new work or to improve existing work
- Should be open to learn and develop skillsets in the latest technologies and analytical techniques
- Should understand how data/analytical frameworks and their work translate to business on ground
BASIC QUALIFICATIONS
- Bachelor\’s degree required. BE is preferred
- Experience working in a similar role (at least 1 year)
- Exposure to Excel and SQL
- Deadline driven, team player with strong customer focus.
- Strong analytical, problem solving, and organizational skills
- Excellent written and oral communication skills
PREFERRED QUALIFICATIONS
- Experience with visualization tools such as Tableau, and QuickSight.
- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Business Analyst, CX Product , CX Product employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst, CX Product , CX Product
✨Tip Number 1
Familiarise yourself with the latest analytical tools and techniques relevant to the role. Since the job mentions a preference for experience with Tableau and QuickSight, consider taking online courses or tutorials to boost your skills in these areas.
✨Tip Number 2
Network with current or former Business Analysts at StudySmarter or similar companies. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive business decisions in your previous roles. Being able to articulate your thought process and the impact of your work will demonstrate your analytical capabilities.
✨Tip Number 4
Stay updated on industry trends and best practices in business analysis and customer experience. Showing that you are proactive about learning and adapting can set you apart from other candidates.
We think you need these skills to ace Business Analyst, CX Product , CX Product
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Analyst position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in business analysis, particularly with data analytics, reporting, and stakeholder engagement. Use specific examples to demonstrate your skills.
Showcase Technical Skills: Mention your proficiency in tools like Excel, SQL, and any visualisation software such as Tableau or QuickSight. If you have experience with data mining or ETL processes, be sure to include that as well.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Discuss how your skills align with the company's goals and how you can contribute to their success.
How to prepare for a job interview at Amazon
✨Understand the Role
Make sure you have a clear understanding of the Business Analyst role and its responsibilities. Familiarise yourself with key concepts like data analysis, reporting, and stakeholder engagement, as these will likely come up during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills to solve problems. Be ready to explain how you approached the issue, the tools you used (like Excel or SQL), and the impact of your solution on the business.
✨Prepare Questions for Stakeholders
Think about the types of questions you would ask stakeholders to understand their needs better. This shows that you are proactive and can engage effectively with others, which is crucial for a Business Analyst.
✨Demonstrate Attention to Detail
Since attention to detail is vital for this role, be prepared to discuss how you ensure accuracy in your work. You might want to share examples of how you've validated data or improved processes in previous roles.
