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For Companies At a Glance
- Tasks: Manage vendor relationships and optimise their performance on Amazon.
- Company: Join Amazon, a leader in e-commerce and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Shape strategies that impact vendors and enhance customer experiences.
- Qualifications: 2+ years in sales or account management; strong analytical skills.
- Other info: Work in a dynamic environment with a focus on collaboration.
The predicted salary is between 28800 - 43200 £ per year.
Overview
About Amazon. Amazon strives to be Earth\’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon\’s evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company\’s DNA. The world\’s brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Role
Account Management – Brand Specialist
As a Brand Specialist you would be a part of the Amazon Vendor Services (AVS) Team of Retail Business Services. You will have the opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer-centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.
You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors.
You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business.
Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST
Key job responsibilities
- Establish long term partnerships with key vendor partners for the group of vendors handled.
- Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
- Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
- Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
- Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
- Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans.
Basic Qualifications
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Brand Specialist - French employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist - French
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Amazon's customer-centric approach and think of examples from your experience that align with their values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills as a Brand Specialist can help Amazon grow its vendor partnerships. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Brand Specialist - French
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Brand Specialist and how you can contribute to our team at Amazon.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in sales or account management, and don’t forget to mention any digital advertising skills. We love seeing how your background aligns with what we’re looking for!
Be Data-Driven: Since this role involves analysing data, include examples of how you've used data to drive decisions in your previous roles. We appreciate candidates who can demonstrate their analytical skills and how they’ve impacted business outcomes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Amazon
✨Know Your Brand Inside Out
Before the interview, dive deep into Amazon's brand values and how they align with your own. Understand their customer-centric approach and be ready to discuss how you can contribute to enhancing vendor relationships and driving brand awareness.
✨Showcase Your Analytical Skills
Since the role involves data analysis, come prepared with examples of how you've used data to drive decisions in past roles. Be ready to discuss specific metrics you've improved and how you approached problem-solving through data.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world situations. Think of scenarios where you've successfully managed vendor relationships or resolved issues, and be ready to explain your thought process and outcomes.
✨Demonstrate Your Communication Skills
As a Brand Specialist, you'll need to communicate effectively with various teams. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you would establish communication channels with vendors and internal teams.
