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- Tasks: Lead a dynamic team in optimising delivery operations and driving performance improvements.
- Company: Join Amazon, a global leader in e-commerce, transforming how we shop since 1995.
- Benefits: Enjoy flexible schedules, career growth opportunities, and a vibrant workplace culture.
- Why this job: Be part of a fast-paced environment that values innovation and teamwork while impacting customer experience.
- Qualifications: 2+ years in management; a degree or equivalent experience is essential.
- Other info: Inclusive culture with support for diverse needs during the hiring process.
The predicted salary is between 36000 - 60000 £ per year.
Area Manager- , Amazon Last Mile- Team Lead
Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com.
Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.
Role and Responsibilities:
We are looking for experienced candidates who can start providing leadership Transportation team. Typical responsibilities will include:
· Quickly understand the business issues and challenges of delivery operations; identify strengths/weaknesses and suggest areas for improvement
· Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
· Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
· Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
· Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,
Additional responsibilities may include:
· Developing standard operating procedures.
· Direct accountability for setting and meeting operational goals, strategic planning and forecasting
· leading a team of Team leaders and associates.
· Leading process improvements
. Excellent stakeholder management skills.
Demonstrated Abilities:
We are looking for smart and analytical people, who are passionate about operations, to join the Delivery Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big.
BASIC QUALIFICATIONS
– 2+ years of employee and performance management experience
– Bachelor\’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
– 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Area Manager- , Amazon Last Mile- Team Lead employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager- , Amazon Last Mile- Team Lead
✨Tip Number 1
Familiarise yourself with Amazon's leadership principles. These principles are at the core of their operations and understanding them will help you align your experiences and values with what they seek in a candidate.
✨Tip Number 2
Network with current or former Amazon employees, especially those in operations roles. They can provide valuable insights into the company culture and expectations for the Area Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven process improvements in previous roles. Use metrics to demonstrate your impact, as data-driven decision-making is crucial in this role.
✨Tip Number 4
Research the latest trends in logistics and delivery operations. Being knowledgeable about industry practices will show your commitment to continuous improvement and innovation in the role.
We think you need these skills to ace Area Manager- , Amazon Last Mile- Team Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Area Manager position. Understand the key responsibilities and required qualifications so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in employee and performance management, as well as any relevant operational roles. Use specific examples that demonstrate your leadership skills and ability to drive process improvements.
Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to inform decisions or improve processes in previous positions. This could be through performance metrics or successful project outcomes.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for operations and leadership. Make sure to connect your personal values with Amazon's commitment to customer experience and innovation.
How to prepare for a job interview at Amazon
✨Understand the Business Challenges
Before your interview, take time to research Amazon's delivery operations. Be prepared to discuss specific challenges the company faces and how you would approach solving them. This shows your analytical skills and understanding of the role.
✨Showcase Your Leadership Experience
Highlight your previous experience in managing teams and driving performance improvements. Use specific examples to demonstrate how you've successfully led teams in the past, focusing on outcomes and metrics.
✨Be Data-Driven
Since the role requires a strong focus on performance metrics, come prepared with examples of how you've used data to inform decisions. Discuss any tools or methodologies you’ve employed to analyse performance and drive improvements.
✨Prepare for Behavioural Questions
Expect behavioural questions that assess your problem-solving abilities and leadership style. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your thought process clearly.
