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For Companies At a Glance
- Tasks: Engage customers, manage store appearance, and assist with food preparation.
- Company: Join Amazon Fresh, a leader in innovative grocery shopping experiences.
- Benefits: Enjoy flexible hours, employee discounts, health insurance, and educational support.
- Why this job: Be part of a dynamic team that values customer service and continuous learning.
- Qualifications: GCSE or equivalent required; customer-facing experience preferred.
- Other info: Open to diverse applicants, including those returning to work or without a degree.
The predicted salary is between 28800 - 33600 £ per year.
Job ID: 3026391 | Amazon EU SARL (UK Branch)
Job Type: Full-time (40 hrs weekly) and Part-time (20 hrs weekly) available
Contract Type: Permanent and Fixed Term Contracts available
Pay Rate: £13.85/hr
Location: Croydon, London
Shift Requirement:
– Full-time: Availability between 5:00am and 11:00pm required Monday-Sunday
– Part-time: Availability between 5:00am and 11:00pm required Saturday and Sunday plus two weekdays
About Amazon Fresh
Amazon Fresh stores provide customers exceptional convenience and a wide selection of quality products, fresh foods, and hot food at competitive prices. Our stores feature innovative technology that empowers customers to navigate aisles effortlessly and offers multiple ways to pay. Amazon Fresh employees help set new standards for the store experience through their dedication to customer service. We look for outstanding people who have a passion to learn and can serve our customers with excellence.
Job Responsibilities
As a Retail Associate you will represent Amazon Fresh by fostering a vibrant store culture focused on customers, trust, integrity, and continuous learning. The work environment is fast-paced and dynamic, and requires attention to detail and the ability to prioritise tasks. You\’ll be part of a dedicated team that maintains punctual attendance, safety, and quality standards, whilst identifying opportunities for improvement. Our team goes above and beyond to delight our customers.
– Customer engagement: Deliver exceptional customer service by greeting customers, assisting with questions, supporting the checkout and payment process, and putting them first in all interactions
– Product knowledge: Stay updated on products, processes and promotions to effectively assist customers and help them to locate items within the store
– Floor management: Maintain store appearance and cleanliness, rotate and replenish stock, organize shelves, and unpack deliveries
– Fresh food preparation: Work in the food preparation area to prep, package, and label food products of varying temperatures, maintain a well-stocked bakery and adhere to freshness and kitchen hygiene standards
– Store standards: Collaborate with store leaders to maintain the physical safety and high-quality standards, and effectively communicate safety concerns
Benefits
Eligible employees have access to the following benefits after 90 days of employment:
– Work-life balance: Generous paid-time-off, plus personal time, and holidays
– Employee perks: Employee discount code for Amazon products or products fulfilled by Amazon
– Finances: Pension Plan where Amazon matches up to 5% of your maximum pay
– Health: Private Medical Insurance, Dental Insurance, and Eye Care vouchers
– Lifestyle: Employee Assistance and Work+Family programs to help you manage work, and family priorities
– Educational support: Tuition assistance and apprenticeship program opportunities to help you meet your educational goals
Application Steps
As part of our application process, you’ll be prompted to complete an online assessment. Your application will not be reviewed until this assessment is completed.
We encourage applications from candidates who are returning to the workforce, have military experience, are seniors, or do not have a university degree.
Please note: Amazon does not provide immigration sponsorship or support for this role.
BASIC QUALIFICATIONS
– General Certificate of Secondary Education (GCSE) or equivalent
PREFERRED QUALIFICATIONS
– Previous customer-facing experience
– Great communication skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Amazon Fresh Retail Associate - Croydon employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amazon Fresh Retail Associate - Croydon
✨Tip Number 1
Familiarise yourself with Amazon Fresh's product range and services. Knowing the ins and outs of what they offer will not only help you during the assessment but also show your genuine interest in the role.
✨Tip Number 2
Prepare for the online assessment by practising common customer service scenarios. Think about how you would handle various situations, as this will demonstrate your problem-solving skills and customer focus.
✨Tip Number 3
Showcase your availability clearly. Since the role requires flexibility in working hours, emphasising your willingness to work weekends and early mornings can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in fast-paced environments. Whether it's retail or another sector, demonstrating your ability to thrive under pressure will resonate well with the hiring team.
We think you need these skills to ace Amazon Fresh Retail Associate - Croydon
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Amazon Fresh Retail Associate position. Understand the responsibilities and required qualifications, such as customer service skills and availability.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous customer-facing roles. Emphasise your communication skills and ability to work in a fast-paced environment, as these are key for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Amazon Fresh's values. Mention specific examples from your past experiences that demonstrate your ability to engage with customers effectively.
Complete the Online Assessment: Remember that your application will not be reviewed until you complete the online assessment. Take your time to answer the questions thoughtfully, as this is an important part of the application process.
How to prepare for a job interview at Amazon
✨Showcase Your Customer Service Skills
As a Retail Associate, you'll be engaging with customers regularly. Prepare examples of how you've provided excellent customer service in the past, highlighting your ability to assist and resolve issues effectively.
✨Demonstrate Product Knowledge
Familiarise yourself with Amazon Fresh's offerings and any current promotions. Being able to discuss products confidently will show your enthusiasm for the role and your commitment to helping customers.
✨Emphasise Teamwork and Adaptability
The work environment is fast-paced, so be ready to discuss your experience working in teams and how you adapt to changing situations. Highlight any instances where you've contributed to a positive team dynamic.
✨Prepare for Shift Availability Questions
Since the role requires flexibility in working hours, be clear about your availability during the interview. If you can work weekends or early mornings, make sure to mention it, as this will demonstrate your commitment to the position.
