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- Tasks: Lead AI projects to enhance eCommerce strategies for Amazon Sellers.
- Company: Join Amazon, the world's largest marketplace with over 300 million customers.
- Benefits: Enjoy a diverse workplace, innovative culture, and opportunities for growth.
- Why this job: Be at the forefront of AI innovation, impacting global businesses and customer experiences.
- Qualifications: Bachelor's degree or equivalent experience in sales, marketing, or tech; strong AI/ML background required.
- Other info: Amazon values diversity and offers accommodations for applicants with disabilities.
The predicted salary is between 43200 - 72000 £ per year.
AI Program Manager, Srategic Account Services
What is the Amazon Marketplace?
Amazon is the largest marketplace on earth. More than 300 million customers shop in Amazon’s marketplaces globally. Every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon welcomes companies of all sizes to offer their products, helping them reach hundreds of millions of customers, build their brands, and grow their business.
What is Amazon Strategic Account Services (SAS) and its’ purpose?
The SAS Team aims to leverage the full potential of each Amazon Seller, helping them to navigate the increasing complexity of the eCommerce space. Our team provides in-depth strategic consultancy using a data-driven, collaborative, and Customer-focused approach to achieve commercial goals of Amazon Sellers. Our holistic service offering includes topics such as International expansion, Portfolio Optimization, Fulfillment Strategy, Product Presentation, B2B Sales, Promotions, Advertising Strategy and Brand Building.
What is the role of a AI Program Manager?
We are seeking an AI PM to lead the development and execution of both machine learning (ML) and Gen AI products that drive business value through forecasting, personalisation, and automation for both account managers, and for Sellers, delivering ML/AI-powered solutions that improve efficiency and customer experience.
The successful candidate will be a highly collaborative, high-energy, self-starter, with strong business acumen and propensity to innovate.
Key job responsibilities
As an AI Program Manager:
• You are a part of the EU SAS PMO team, leading AI efforts to understand the gaps in processes and leverage Gen-AI/ML technologies to find solutions that scale and reduce our cost to serve.
• You will look at existing manual or automated SOPs and look for opportunities to derive insights and recommendations out of the data presented
• You establish goals aligned with business objectives and consistently report on goal progress.
BASIC QUALIFICATIONS
– Bachelor\’s degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
– Proven track record in designing and developing end-to-end Machine Learning and Generative AI solutions, from conception to deployment
– Experience in applying best practices and evaluating alternative and complementary ML and foundational models suitable for given business contexts
– Foundational knowledge of data modeling principles, statistical analysis methodologies, and demonstrated ability to extract meaningful insights from complex, large-scale datasets
– Experience in cloud architecture and implementation
– Understanding of building personalization and recommendation systems using AI
– Experience owning/driving roadmap strategy and definition
– Experience with end to end product delivery and trade-offs of a product
PREFERRED QUALIFICATIONS
– Knowledge of procurement and source to pay methods at small and medium businesses
– Experience influencing at all levels within an organization, particularly at the executive level
– Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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AI Program Manager, Srategic Account Services employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Program Manager, Srategic Account Services
✨Tip Number 1
Familiarise yourself with the latest trends in AI and machine learning, especially as they relate to eCommerce. Understanding how these technologies can enhance customer experience and operational efficiency will give you a significant edge during discussions.
✨Tip Number 2
Network with professionals in the AI and eCommerce sectors. Attend relevant webinars, workshops, or conferences to connect with industry experts. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented AI solutions in previous roles. Be ready to explain your thought process, the challenges faced, and the outcomes achieved, as this demonstrates your hands-on experience.
✨Tip Number 4
Research Amazon's Strategic Account Services and understand their approach to leveraging AI for sellers. Tailoring your knowledge to align with their goals will show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace AI Program Manager, Srategic Account Services
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the AI Program Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in designing and developing machine learning and generative AI solutions. Provide specific examples of projects you've worked on that demonstrate your ability to drive business value through AI.
Showcase Your Skills: Make sure to include any relevant skills such as data modelling, statistical analysis, and cloud architecture. Mention your familiarity with personalisation and recommendation systems, as these are key aspects of the role.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for AI and how it can transform eCommerce. Discuss your collaborative approach and how you’ve successfully influenced stakeholders at various levels in previous roles.
How to prepare for a job interview at Amazon
✨Understand the Role
Make sure you have a clear understanding of what an AI Program Manager does, especially in the context of Amazon's Strategic Account Services. Familiarise yourself with the responsibilities and how they relate to machine learning and generative AI solutions.
✨Showcase Your Experience
Prepare to discuss your previous experience in designing and developing ML and AI solutions. Be ready to provide specific examples of projects you've worked on, focusing on your role and the impact of your contributions.
✨Demonstrate Business Acumen
Highlight your understanding of eCommerce and how AI can drive business value. Be prepared to discuss how you've used data-driven insights to influence business decisions and improve processes in past roles.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company and the role. Inquire about the current challenges the SAS team faces and how they envision the future of AI in their operations. This demonstrates your proactive mindset and genuine interest.
