Tech Infra Program Manager, Network Infrastructure Design & Deployment in London

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.
• Provide program progress reporting on a regular basis.
• End‐to‐end responsibility for the program's execution and success.
• Manage multiple competing projects/programs simultaneously.
• Develop and implement scalable, data‐driven process improvement/automated solutions.

Basic Qualifications

• Experience in technical product or program management.
• 2+ years of software development experience.
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross‐functional teams, building processes and coordinating release schedules.

Preferred Qualifications

• 3+ years of working directly with engineering teams experience.

About The Team

The Network Design and Deployment (NIDD) team oversees the design and deployment of cable infrastructure within ADC regions. This includes milestone review, comment issuance, and ensuring accuracy and efficiency. NIDD planning also assesses partner team designs to ensure compliance with AWS and customer requirements, focusing on cabling pathways, sizing, location, type, classification, and installation. The team provides telecom room designs, including sizing and power for various rooms, as well as user‐outlet designs. The role involves coordinating meetings with partner teams to clarify ownership for delivering connectivity, working with multiple design/construction and networking teams.

You will need to be a UK national and be able to obtain and maintain a UK Government Security Clearance.

Amazon is an equal opportunities employer. Amazon does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit Amazon Accommodation Page for more information.