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For Companies At a Glance
- Tasks: Monitor and respond to data centre infrastructure alarms, ensuring optimal performance.
- Company: Join Amazon, a leader in global infrastructure and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a diverse team solving real-world challenges in tech.
- Qualifications: High school diploma; experience in data centre engineering preferred.
- Other info: UK nationals only; must obtain UK Government Security Clearance.
The predicted salary is between 36000 - 60000 £ per year.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support AWS data centres and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we are looking for talented people who want to help.
About The Role
The Data Centre Infrastructure Operations organisation is looking for an individual with proficient computer and communication skills to support our Facility Operations Centre (FOC). The FOC monitors data centre physical infrastructure 24/7/365 from a central monitoring location. The team ensures optimal customer experience through consistency, reliability, and attention to detail. You will join a diverse team of engineers to deliver safety, security, and capacity at the lowest possible cost while experiencing an inclusive culture.
Key Job Responsibilities
- Monitor, acknowledge, and respond to data centre infrastructure alarms.
- Create tickets for infrastructure issues and escalate to on-site teams.
- Validate and process change-management requests.
- Escalate infrastructure issues to external vendors.
- Facilitate the response to on-site events.
- Serve as a point of contact (POC) for internal and external teams.
- Assist with the development of communication and escalation protocols designed to improve team performance.
- Assist with the development of tools that will enhance team performance.
Basic Qualifications
- High school or equivalent diploma.
Preferred Qualifications
- Experience in data centre engineering.
Security Clearance
You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance.
Equal Opportunity
Amazon is an equal opportunity employer. We value diversity and comply with all applicable equal opportunity laws. If you have a disability and need a workplace accommodation, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.
Facility Operations Centre Engineer, Facility Operations Centre in London employer: Amazon Web Services (AWS)
Contact Detail:
Amazon Web Services (AWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Operations Centre Engineer, Facility Operations Centre in London
✨Tip Number 1
Network like a pro! Reach out to current employees at AWS or in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of data centre operations. We want to show that we’re not just passionate but also knowledgeable about the role.
✨Tip Number 3
Practice common interview questions, especially those related to problem-solving and teamwork. We need to demonstrate how we handle challenges and work well with others in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Facility Operations Centre Engineer, Facility Operations Centre in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the role of Facility Operations Centre Engineer, so don’t hold back on showcasing your data centre engineering experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with AWS Infrastructure Services and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly. Whether it’s in your CV or cover letter, we want to see that you can articulate your thoughts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Amazon Web Services (AWS)
✨Know Your Infrastructure
Familiarise yourself with AWS infrastructure services and the specific technologies used in data centres. Brush up on your knowledge of servers, storage, networking, and cooling systems. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Communication is Key
Since the role involves being a point of contact for various teams, practice clear and concise communication. Prepare examples of how you've effectively communicated in past roles, especially during high-pressure situations. This will demonstrate your ability to handle the demands of the Facility Operations Centre.
✨Problem-Solving Mindset
Be ready to discuss how you approach problem-solving, particularly in a data centre environment. Think of specific instances where you've identified issues and implemented solutions. Highlight your attention to detail and how it contributes to maintaining optimal operations.
✨Understand Change Management
Since you'll be validating and processing change-management requests, brush up on your understanding of change management processes. Be prepared to discuss any relevant experience you have and how you ensure that changes are implemented smoothly without disrupting operations.
