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- Tasks: Monitor and respond to data centre alarms, ensuring optimal operations.
- Company: Join Amazon, a leader in global infrastructure and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Be part of a diverse team solving real-world challenges in tech.
- Qualifications: High school diploma; experience in data centre engineering preferred.
- Other info: UK nationals only; must obtain UK Government Security Clearance.
The predicted salary is between 36000 - 60000 £ per year.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support AWS data centres and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.
About The Role
The Data Centre Infrastructure Operations organisation is looking for an individual with proficient computer and communication skills to support our Facility Operations Centre (FOC). The FOC monitors data centre physical infrastructure 24/7/365 from a central monitoring location. The team ensures optimal customer experience through consistency, reliability, and attention to detail. You’ll join a diverse team of engineers to deliver safety, security, and capacity at the lowest possible cost while experiencing an inclusive culture.
Key Job Responsibilities
- Monitor, acknowledge, and respond to data centre infrastructure alarms.
- Create tickets for infrastructure issues and escalate to on-site teams.
- Validate and process change-management requests.
- Escalate infrastructure issues to external vendors.
- Facilitate the response to on-site events.
- Serve as a point of contact (POC) for internal and external teams.
- Assist with the development of communication and escalation protocols designed to improve team performance.
- Assist with the development of tools that will enhance team performance.
Basic Qualifications
- High school or equivalent diploma.
Preferred Qualifications
- Experience in data center engineering.
Security Clearance
You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance.
Equal Opportunity
Amazon is an equal opportunity employer. We value diversity and comply with all applicable equal opportunity laws. If you have a disability and need a workplace accommodation, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.
Facility Operations Centre Engineer, Facility Operations Centre employer: Amazon Web Services (AWS)
Contact Detail:
Amazon Web Services (AWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Operations Centre Engineer, Facility Operations Centre
✨Tip Number 1
Network like a pro! Reach out to current employees at AWS or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of data centre operations. We recommend practising common interview questions and scenarios related to infrastructure management.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the complexities of data centre operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Facility Operations Centre Engineer, Facility Operations Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre engineering and any skills that match the job description. We want to see how your background aligns with what we do at AWS Infrastructure Services.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in the Facility Operations Centre and how you can contribute to our team's success. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your proficiency in this area. Whether it's through your writing style or examples of past experiences, we want to see that you can effectively communicate with both internal and external teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Amazon Web Services (AWS)
✨Know Your Infrastructure
Familiarise yourself with data centre operations and AWS infrastructure. Brush up on the key components like servers, storage, networking, and cooling systems. This knowledge will help you answer technical questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Facility Operations Centre Engineer, you'll need to communicate effectively with various teams. Prepare examples of how you've successfully communicated in past roles, especially during critical situations. This will demonstrate your ability to be a reliable point of contact.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think of past experiences where you had to respond to alarms or manage infrastructure issues. Practising these scenarios will help you articulate your thought process during the interview.
✨Understand Change Management
Since you'll be validating and processing change-management requests, brush up on what this entails. Be ready to discuss how you would handle change requests and escalate issues. Showing that you understand the importance of this process will set you apart.
