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- Tasks: Operate and maintain critical electrical and mechanical equipment in AWS data centres.
- Company: Join Amazon Web Services, a leader in cloud infrastructure.
- Benefits: Competitive salary, inclusive culture, and opportunities for innovation.
- Why this job: Be part of a diverse team solving real-world challenges in tech.
- Qualifications: Technical training or relevant experience; strong communication skills required.
- Other info: No shift work; excellent career growth potential.
The predicted salary is between 30000 - 50000 £ per year.
Join to apply for the Engineering Operations Technician, InfraOps Cluster Operations role at Amazon Web Services (AWS). AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team. This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre. The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOTs are also tasked with driving innovation while reducing operational costs in the facilities. EOTs are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This role will not require shift work.
Responsibilities
- Operate and maintain mechanical and electrical equipment
- Troubleshooting of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to include filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Centre Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilise internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites
- Fully comply with all physical security procedures and policies
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Basic Qualifications
- Ability to work in cramped and/or elevated locations with or without reasonable accommodation
- Technical training (Military or trade school) or relevant experience
- Strong verbal and written communication skills, proficiency with Microsoft Office products (Excel, Word) and web-based operational tools
Preferred Qualifications
- 4+ years of Data Centre Engineering Experience and a degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Fundamental knowledge of network design and layout as well as low voltage (copper/fibre) cabling
- Familiar with BMS and EPMS control systems and data collection/trending and proficient with maintenance management software
- Travel between sites/locations during the workday may occur
Equal Opportunity Statement
Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
Engineering Operations Technician, InfraOps Cluster Operations employer: Amazon Web Services (AWS)
Contact Detail:
Amazon Web Services (AWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Operations Technician, InfraOps Cluster Operations
✨Tip Number 1
Network like a pro! Reach out to current or former AWS employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in InfraOps. You never know who might put in a good word for you!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about electrical and mechanical systems, as well as troubleshooting techniques. Practice common interview questions related to data centre operations to show you're ready to tackle the challenges.
✨Tip Number 3
Show your passion for innovation! During interviews, share examples of how you've driven improvements or solved complex problems in previous roles. This will demonstrate that you’re not just about maintaining the status quo but are eager to contribute to AWS's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the AWS team. Good luck!
We think you need these skills to ace Engineering Operations Technician, InfraOps Cluster Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engineering Operations Technician role. Highlight your relevant experience and skills that match the job description, especially in electrical and mechanical equipment maintenance.
Showcase Your Technical Skills: Don’t forget to mention any technical training or relevant experience you have. If you've worked with data centre operations or have knowledge of BMS and EPMS control systems, make it stand out in your application!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at AWS!
How to prepare for a job interview at Amazon Web Services (AWS)
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to electrical and mechanical systems. Be prepared to discuss your experience with troubleshooting and maintenance tasks, as well as any relevant software tools you've used in the past.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've tackled complex issues in previous roles. Highlight your ability to perform root cause analysis and how you’ve driven innovation while reducing operational costs.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are key for this role. Practice explaining technical concepts in a straightforward manner, and don’t hesitate to ask clarifying questions if you need more information during the interview.
✨Emphasise Your Collaborative Spirit
AWS values teamwork, so be sure to highlight your experiences working with diverse teams. Share examples of how you've collaborated with engineers, technicians, or other professionals to achieve common goals in a data centre environment.
