Engineering Operation Technician, InfraOps DCEO
Engineering Operation Technician, InfraOps DCEO

Engineering Operation Technician, InfraOps DCEO

Swindon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Operate and maintain critical electrical and mechanical equipment in AWS data centres.
  • Company: Join Amazon Web Services, the leading cloud platform powering global innovation.
  • Benefits: Enjoy flexible work hours, mentorship opportunities, and a culture that values diversity.
  • Why this job: Be part of a dynamic team solving complex challenges while ensuring top-notch service reliability.
  • Qualifications: Technical training or relevant experience; strong communication skills; familiarity with operational tools.
  • Other info: Night shifts required; diverse experiences encouraged to apply.

The predicted salary is between 36000 - 60000 £ per year.

Job ID: 2977131 | Amazon Data Services UK Limited

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team.

This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre.

The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities.

EOT’s are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS’s, PDU’s, AHU’s, pumps, motors, VFD’s, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business.

Key job responsibilities
Responsibilities:
– Operate and maintain mechanical and electrical equipment
– Troubleshooting of facility and rack-level events within internal SLAs
– Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
– Provide support to Data Centre Operations technicians
– Perform root cause analysis of equipment failures
– Ensure all safety procedures are adhered to while performing work
– Able to work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
– Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
– Utilise internal CMMS to manage building workflows and spare part inventory
– Supervise contractors who perform servicing or preventive maintenance
– Respond to off hour emergency calls per on call rotation for any one of the region’s sites
– Fully comply with all physical security procedures and policies
– This position will involve a night shift.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

– Commutable to the Thames Valley Region/ Ability to work in cramped and/or elevated locations with or without reasonable accommodation
– Technical training (Military or trade school) or relevant experience
– Strong verbal and written communication skills. Proficient with Microsoft Office products (Excel, Word) and web-based operational tools. Familiar with BMS and EPMS control systems and data collection/trending. Proficient with maintenance management software

PREFERRED QUALIFICATIONS

• 4+ years of Data Centre Engineering Experience and Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fibre) cabling.
•All candidates must possess a valid driver\’s license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Engineering Operation Technician, InfraOps DCEO employer: Amazon Web Services (AWS)

At Amazon Web Services (AWS), we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our inclusive culture encourages diverse perspectives and empowers employees to take ownership of their projects, while our commitment to mentorship and career growth ensures that you have the resources needed to advance your professional journey. Located in the Thames Valley Region, you'll enjoy a balance of work-life harmony with flexible scheduling options, making AWS not just a job, but a fulfilling career path.
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Contact Detail:

Amazon Web Services (AWS) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engineering Operation Technician, InfraOps DCEO

✨Tip Number 1

Familiarise yourself with AWS's core values and mission. Understanding how AWS operates and what they prioritise can help you align your responses during interviews, showcasing that you're a good fit for their culture.

✨Tip Number 2

Network with current or former AWS employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges faced in the Engineering Operation Technician role.

✨Tip Number 3

Brush up on your technical skills related to electrical and mechanical systems. Being able to discuss your hands-on experience with equipment like generators and UPS systems will demonstrate your readiness for the role.

✨Tip Number 4

Prepare for situational questions by thinking of examples from your past experiences where you successfully troubleshot equipment or improved operational efficiency. This will help you articulate your problem-solving skills effectively.

We think you need these skills to ace Engineering Operation Technician, InfraOps DCEO

Electrical Maintenance
Mechanical Equipment Operation
Troubleshooting Skills
Root Cause Analysis
HVAC Knowledge
Data Centre Operations
Building Management Systems (BMS)
Emergency Generator Operation
Communication Skills
Microsoft Office Proficiency
Maintenance Management Software
Safety Procedures Compliance
Ability to Work in Cramped/Elevated Locations
Shift Flexibility

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Engineering Operation Technician position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: When writing your CV and cover letter, focus on your technical training and any hands-on experience you have with electrical and mechanical equipment. Mention specific tools or systems you've worked with that are relevant to the role.

Showcase Soft Skills: In addition to technical skills, AWS values strong communication and teamwork abilities. Provide examples in your application that demonstrate your collaborative nature and problem-solving skills, especially in high-pressure situations.

Proofread Your Application: Before submitting your application, make sure to proofread your documents for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you're applying for.

How to prepare for a job interview at Amazon Web Services (AWS)

✨Understand the Role

Make sure you have a solid grasp of what the Engineering Operation Technician role entails. Familiarise yourself with the specific responsibilities, such as operating and maintaining mechanical and electrical equipment, and be ready to discuss how your experience aligns with these tasks.

✨Showcase Your Technical Skills

Prepare to demonstrate your technical knowledge, especially in areas like electrical systems, HVAC, and data centre operations. Be ready to discuss any relevant certifications or training you've completed, as well as practical experiences that highlight your troubleshooting abilities.

✨Emphasise Safety Awareness

Since safety is paramount in this role, be prepared to talk about your understanding of safety procedures and protocols. Share examples from your past experiences where you adhered to safety standards or contributed to a safe working environment.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask questions that show your interest in the company and the role. Inquire about the team dynamics, ongoing projects, or how AWS fosters innovation within its data centres. This not only demonstrates your enthusiasm but also helps you gauge if the company culture aligns with your values.

Engineering Operation Technician, InfraOps DCEO
Amazon Web Services (AWS)

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