Data Centre Chief Engineer , InfraOps Cluster Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Responsibilities

• Oversee the day‑to‑day operations and maintenance of mechanical and electrical equipment in a data centre.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities‑related issues within the data centre, escalating to the Data Centre Facility Manager as needed, and work overtime hours as needed to support site stability.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data‑center‑level events within internal SLA.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Communicate complex technical information to a non‑technical audience.

Physical Requirements

• Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 22kg and participate in group lifts for 22kg or more.
• Coordinate body movements when using tools or equipment.
• Reach and stretch to position equipment and fixtures while maintaining balance.
• Bend or twist the body into unusual positions while working.
• Perform physical tasks all day without becoming overly tired.
• Use hands to manipulate small wires and objects.
• Work in a noisy environment.
• Work at depths, such as under raised floors.

About The Team

Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance: We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Experience carrying new design concepts through exploration, development, and into deployment or mass production.
• Experience in MS Excel, Word, and Windows Operating Systems.
• Experience with power management and power monitoring systems.

Preferred Qualifications

• Knowledge of critical data centre equipment.
• Knowledge of engineering documentation, electrical diagrams and standard operating procedures.
• Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA.
• Experience in project management in data centres or comparable critical infrastructure.
• Experience in Data Centre Engineering Operations, with a deep understanding of electrical and mechanical data centre infrastructure.
• Experience reading and interpreting construction specifications and drawings for all domains.

Equal Employment Opportunity: Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.