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- Tasks: Join a dynamic team to troubleshoot and maintain data centre infrastructure.
- Company: Amazon Web Services (AWS) is a leading cloud platform, innovating continuously.
- Benefits: Enjoy flexible work-life balance, mentorship opportunities, and a diverse, inclusive culture.
- Why this job: Be part of a team that values bold ideas and empowers you to make an impact.
- Qualifications: High school diploma required; experience in networking and hardware troubleshooting preferred.
- Other info: Shift work may be required, including weekends and on-call duties.
The predicted salary is between 42000 - 74000 £ per year.
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DESCRIPTION
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We\’re expanding our Infrastructure Operations team and seeking Data Center Technicians.
In This Role, You\’ll:
- Serve as a primary technical resolver for data center infrastructure challenges
- Work within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware
- Develop expertise in various hardware and software troubleshooting scenarios
- Lead resolution of infrastructure issues and coordinate with solution teams on complex cases
- Help drive continuous improvements
This position includes shift work and may require rotation between locations.
Key job responsibilities
SAFETY
- Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
DATA CENTER OPERATIONS (DCO)
- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs)
- Performing root cause analysis of equipment failures
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
- Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment (If applicable)
- On-call rotation reaction to off-duty emergency calls (if applicable)
A day in the life
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About The Team
Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.
About The Team
Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Experience with networking and computer hardware troubleshooting and repair
- Access to your own vehicle
PREFERRED QUALIFICATIONS
- Bachelor\’s degree in information technology or computer science
- Basic knowledge of Linux and experience with network protocols
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company – Amazon Data Services UK Limited
Job ID: A3048659
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology, Consulting, and Engineering
-
Industries
IT Services and IT Consulting
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Data Center Technician - North London, DCC Communities employer: Amazon Web Services (AWS)
Contact Detail:
Amazon Web Services (AWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Center Technician - North London, DCC Communities
✨Tip Number 1
Familiarise yourself with AWS services and infrastructure. Understanding the basics of cloud computing and how AWS operates will give you a significant edge during interviews, as you'll be able to speak knowledgeably about the environment you'll be working in.
✨Tip Number 2
Network with current or former AWS employees. Engaging with people who have experience in the company can provide you with insider insights and tips that could be invaluable during your application process.
✨Tip Number 3
Prepare for technical assessments by practising troubleshooting scenarios related to hardware and networking. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your commitment to safety and teamwork. Since the role emphasises a strong safety culture and collaboration, be ready to discuss examples from your past experiences where you contributed to a safe working environment or worked effectively within a team.
We think you need these skills to ace Data Center Technician - North London, DCC Communities
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Data Center Technician position. Familiarise yourself with AWS's infrastructure services and the specific skills needed for troubleshooting hardware and network issues.
Tailor Your CV: Customise your CV to highlight relevant experience in IT infrastructure, hardware troubleshooting, and any previous roles that involved working in a data centre environment. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your problem-solving skills. Mention specific experiences that demonstrate your ability to work in a team and handle technical challenges, as well as your commitment to safety standards.
Highlight Continuous Learning: In your application, emphasise any ongoing education or certifications related to IT, networking, or computer science. This shows your dedication to professional growth and aligns with AWS's values of curiosity and innovation.
How to prepare for a job interview at Amazon Web Services (AWS)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Data Center Technician. Familiarise yourself with AWS's infrastructure services and be prepared to discuss how your skills in troubleshooting hardware and networking can contribute to maintaining their data centres.
✨Showcase Your Technical Skills
Be ready to demonstrate your knowledge of computer hardware, networking protocols, and any experience with Linux. Prepare examples of past experiences where you've successfully diagnosed and resolved technical issues, as this will highlight your problem-solving abilities.
✨Emphasise Safety Awareness
Since safety is a top priority for AWS, be prepared to discuss how you prioritise safety in your work. Share any relevant experiences where you implemented safety measures or contributed to a safety culture in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the challenges faced in the role, and opportunities for growth within AWS. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
