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- Tasks: Lead the delivery strategy for Amazon's Grocery programs and optimize performance metrics.
- Company: Join Amazon, a global leader in e-commerce and innovative grocery solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team transforming grocery delivery and enhancing customer experiences.
- Qualifications: Experience in data analysis, program management, and strategic decision-making required.
- Other info: Diversity and inclusion are core values at Amazon; all backgrounds are encouraged to apply.
The predicted salary is between 43200 - 72000 £ per year.
DESCRIPTION
The Amazon Grocery Logistics (AGL) Delivery team is looking for an analytically-minded and driven individual to help optimize the delivery strategy for Amazon’s Global Grocery Delivery programs. AGL supports the operations and supply chain for Amazon Fresh, Whole Foods, Grocery Partnerships, and other Worldwide delivery businesses. AGL has future plans for ground-breaking customer offerings to dramatically improve customer experience and delivery partner experience to create a best-in-class delivery program.
This position will serve as the single threaded leader for developing and executing delivery strategy for the UK Grocery Partners (GP) network. The Sr. Program Manager will be responsible for driving initiatives to improve Cost Per Delivery (CPD), on-time deliveries, and first-time delivery success rates across more than 120 delivery stations within the UK. To be successful and deliver on the goals within each of these areas of focus, the Sr. Program Manager will need to conduct and present complex analysis to influence and gain alignment from cross-functional stakeholders. In addition to delivering on these goals, the Sr. Program Manager will need to be a Subject Matter Expert (SME) in the end-to-end AGL delivery processes to assist partner teams in shaping product roadmaps, prioritizing initiatives, and advising on critical considerations within the Grocery delivery space.
The Sr. Program Manager will be responsible for providing complex last-mile research for strategic decisions in managing delivery performance metrics. This will include deep diving underlying metric and tech tool performance to continually uncover opportunities for optimization and drive data-based solutions within the end-to-end delivery and technical processes. It is imperative that the Sr. Program Manager proactively seeks opportunities for further performance optimization, quantifies the business opportunities, and leads working groups to effectively generate potential solutions. Due to the varying skill and exposure levels in their partner teams, it is important for the Sr. Program Manager to possess a deep understanding of the subject, frame potential solutions effectively, and build trust with stakeholders to drive improvements in key performance metrics.
Key job responsibilities
- Be able to access and analyze complex data sets to drive effective decision making.
- Foster strong relationships with partner teams to gain buy-in on critical strategic decisions.
- Communicate clearly and concisely with leadership up to L8 level to explain performance trends, actions, and reasoning for business decisions.
- Be able to operate with limited levels of support and have a strong ability to drive results autonomously when necessary.
BASIC QUALIFICATIONS
- Experience using data and metrics to determine and drive improvements.
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
- Experience in program or project management.
PREFERRED QUALIFICATIONS
- Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.
- Experience leading process improvements.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
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Sr. Program Manager, Amazon Grocery Logistics Delivery employer: Amazon UK
Contact Detail:
Amazon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Program Manager, Amazon Grocery Logistics Delivery
✨Tip Number 1
Familiarize yourself with Amazon's delivery metrics and key performance indicators. Understanding how Cost Per Delivery (CPD) and on-time delivery rates are calculated will help you speak the same language as the team and demonstrate your analytical mindset.
✨Tip Number 2
Build a strong understanding of the grocery logistics landscape, especially in the UK. Research current trends, challenges, and innovations in grocery delivery to show that you're not just knowledgeable but also passionate about improving customer experiences.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive improvements in past roles. Highlighting your experience in program management and your ability to influence stakeholders will set you apart from other candidates.
✨Tip Number 4
Practice clear and concise communication skills. Since you'll be presenting complex analyses to senior leadership, being able to distill information into actionable insights is crucial. Consider mock presentations to refine your delivery.
We think you need these skills to ace Sr. Program Manager, Amazon Grocery Logistics Delivery
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sr. Program Manager position. Understand the key responsibilities and qualifications required, especially focusing on data analysis, program strategy, and stakeholder communication.
Highlight Relevant Experience: In your application, emphasize your experience with data-driven decision making, program management, and any relevant metrics you have improved in past roles. Use specific examples to demonstrate your impact.
Tailor Your Resume: Customize your resume to align with the job requirements. Use keywords from the job description, such as 'delivery strategy', 'performance metrics', and 'cross-functional stakeholders' to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that not only summarizes your qualifications but also expresses your passion for optimizing delivery strategies and improving customer experiences. Mention how your skills can contribute to Amazon's Grocery Logistics goals.
How to prepare for a job interview at Amazon UK
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to drive improvements. Highlight your experience with complex data sets and how your analysis led to successful outcomes in previous roles.
✨Build Relationships with Stakeholders
Demonstrate your ability to foster strong relationships with partner teams. Be ready to share strategies you've used to gain buy-in on critical decisions and how you’ve effectively communicated with various stakeholders.
✨Communicate Clearly and Concisely
Practice explaining performance trends and business decisions in a clear manner. You may be asked to present complex information, so focus on being concise while ensuring your reasoning is well understood.
✨Emphasize Autonomy and Results-Driven Mindset
Be prepared to discuss instances where you've operated with limited support and still achieved results. Highlight your proactive approach to identifying opportunities for optimization and driving initiatives independently.
