Principal Product Manager Technical, Prime Video Viewer Experience

DESCRIPTION

Come build the future of entertainment with us.
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?

Amazon’s Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies – all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video is a fast-paced, growth business – available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.

As a product leader for the viewer experience for movies and TV shows, you will define a best-in-class, lean back, playback experience for Prime Video’s core content type. You will have end-to-end ownership of the product strategy, roadmap, features, user experience, design, and technology required to deliver an immersive playback experience that enables Prime Video customers to binge watch their favorite movies and TV shows.

Prime Video’s scale and selection is unprecedented, so you will get an opportunity to work on fast-paced and challenging projects where you get to define a customer experience that will be used by millions of viewers, across 100s of devices (Living Room and Mobile), in 250+ countries. You will participate in developing the strategy and vision and create a product roadmap to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market. You will develop and grow product opportunities and enhance our customer experience.

We are looking for an experienced product manager who is highly analytical, resourceful, customer-focused, and team-oriented. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. You are comfortable presenting your point of view to influence stakeholders and senior leadership. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organization. You have experience working directly with software engineers to deliver customer-facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs.

Key job responsibilities

1. Develop a deep understanding of the Prime Video customers and the current viewer experience.
2. Run voice of the customer programs to guide product decisions.
3. Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.
4. Partner with key stakeholders to define the product vision, strategy, roadmap, and supporting metrics required to deliver and enhance a best-in-class digital video customer experience.
5. Own the development of detailed product requirements documents.
6. Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap.
7. Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: marketing, content acquisition, legal, finance, customer service, and operations.
8. Experience in using genAI in media.

About the team

Prime Video Global App Experience team is responsible for building simple, intuitive, fast, responsive, and personalized streaming experience for Prime Video customers for web, mobile, and living room devices. Our goal is to make Prime Video a daily destination where customers want to come to watch their favourite shows.

BASIC QUALIFICATIONS

1. Experience owning/driving roadmap strategy and definition.
2. Experience in technical product management, program management, or engineering.
3. Experience owning feature delivery and tradeoffs of a product.
4. Experience with end-to-end product delivery.
5. Experience leading engineering discussions around technology decisions and strategy related to a product.
6. Bachelor’s degree or equivalent.

PREFERRED QUALIFICATIONS

1. Experience working directly with Engineers on product enhancements.
2. Experience in project management methodologies, business analysis, or process improvement.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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