Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team
Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team

Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team

London Full-Time No home office possible
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At a Glance

  • Tasks: Support apprenticeship programs by managing administration and communication with apprentices and trainers.
  • Company: Join Amazon, a leader in innovation and customer experience, committed to military families.
  • Benefits: Enjoy a dynamic work environment with opportunities for career development and support for military spouses.
  • Why this job: Make a real impact by helping others develop their careers through structured apprenticeship programmes.
  • Qualifications: Level 3 qualification or equivalent experience; proficiency in data analytics and MS Office required.
  • Other info: Ideal for those with military backgrounds or connections, fostering a supportive community.

This role focuses on those who have military experience and/or are military spouses/children interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience.

Are you passionate about helping others develop their careers through apprenticeships? Amazon is looking for a detail-oriented Apprenticeships Administrator to join our UK Apprentice Academy team. In this role, you'll be instrumental in supporting the successful delivery of apprenticeship programs, working directly with apprentices, skills coaches, and various stakeholders to ensure seamless program execution.

As an Apprenticeships Administrator, you will be the operational backbone of our apprenticeship programs, supporting the Head of Amazon UK Apprentice Academy. You'll manage end-to-end administrative processes, maintain crucial documentation, and serve as a key point of contact for apprentices and trainers. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities effectively.

Key job responsibilities:
  • Manage end-to-end administration of apprenticeship programs, from initial recruitment through to completion
  • Maintain and update the Management Information System (MIS) with accurate apprentice data and progress information
  • Coordinate End Point Assessment (EPA) preparation and management with EPAOs and trainers
  • Handle communications with apprentices, line managers, and other stakeholders
  • Support Skills Coaches in program delivery and issue resolution
  • Monitor and track Off-the-Job training hours and overall apprentice progress
  • Prepare and distribute regular reports on program metrics and attendance
  • Manage Individual Learning Plans and conduct quality assurance checks
  • Coordinate recruitment activities and initial assessments
  • Support Information, Advice and Guidance (IAG) sessions and program launches
  • Process Break in Learning requests and withdrawals
  • Maintain curriculum documentation including lesson video uploads and learning materials onto the Learning Management System

A day in the life: Your typical day might include preparing documentation for upcoming EPA assessments, responding to apprentice queries, updating the MIS with progress review outcomes, coordinating with Skills Coaches on learner support needs, generating attendance reports, and participating in quality assurance activities. You'll regularly interact with apprentices, trainers, and line managers while ensuring all administrative aspects of the programs run smoothly.

About the team: You'll be joining the Amazon EU Apprenticeships team, a dynamic group dedicated to delivering high-quality apprenticeship programs across Europe. Working directly with the Head of the UK Apprentice Academy, you'll be part of a large apprenticeships team that's passionate about developing talent and creating career opportunities through apprenticeships. With over 12 years of experience delivering apprenticeships at Amazon, our team has a proven track record of providing development and upskilling opportunities for both our existing employees and future talent. We are deeply committed to apprentice development and take pride in supporting individuals throughout their learning journey. The team's extensive experience and dedication to excellence make it an exciting and rewarding environment to work in.

BASIC QUALIFICATIONS:
  • Level 3 qualification or equivalent experience in a similar role
  • Advanced proficiency in local language in both written and verbal communication
  • Relevant experience working with data analytics and using these metrics to identify problems
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
PREFERRED QUALIFICATIONS:
  • Previous experience in apprenticeship administration or coordination
  • Knowledge of UK apprenticeship standards and requirements
  • Experience with Management Information Systems
  • Understanding of ESFA funding rules and compliance requirements
  • Experience with End Point Assessment coordination
  • Knowledge of quality assurance processes in education/training
  • Experience working with multiple stakeholders in a fast-paced environment
  • Project coordination experience
  • GDPR awareness and data protection knowledge

Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team employer: Amazon UK Services Ltd.

At Amazon, we pride ourselves on being an exceptional employer, particularly for military spouses and veterans. Our London-based EU Apprenticeships Team fosters a supportive work culture that values diversity and inclusion, offering robust career development opportunities through our apprenticeship programmes. With a commitment to innovation and excellence, employees benefit from a dynamic environment where they can make a meaningful impact while enjoying comprehensive support and resources for their professional growth.
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Contact Detail:

Amazon UK Services Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team

✨Tip Number 1

Familiarise yourself with the UK apprenticeship standards and requirements. Understanding these will not only help you in the role but also show your commitment and knowledge during any discussions with the hiring team.

✨Tip Number 2

Network with current or former apprentices at Amazon. They can provide valuable insights into the apprenticeship programmes and may even share tips on how to stand out as a candidate.

✨Tip Number 3

Highlight any experience you have with data analytics and Management Information Systems. Being able to demonstrate your ability to manage and interpret data will be crucial for this role.

✨Tip Number 4

Prepare to discuss your organisational skills and how you've managed multiple priorities in past roles. This is key for the Apprenticeships Administrator position, so have specific examples ready to share.

We think you need these skills to ace Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team

Organisational Skills
Attention to Detail
Data Management
Communication Skills
Stakeholder Engagement
Project Coordination
Experience with Management Information Systems (MIS)
Knowledge of UK Apprenticeship Standards
Understanding of ESFA Funding Rules
Quality Assurance Processes
Proficiency in MS Office Suite (Word, Excel, Outlook)
Data Analytics
Problem-Solving Skills
GDPR Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles related to administration or apprenticeships. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for apprenticeship programmes and your understanding of the military community. Mention specific experiences that align with the responsibilities of the Apprenticeships Administrator role.

Highlight Relevant Skills: Emphasise your organisational skills, attention to detail, and ability to manage multiple priorities. Provide examples of how you've successfully handled similar tasks in previous roles.

Showcase Your Understanding of the Role: In your application, demonstrate your knowledge of apprenticeship programmes and the importance of supporting apprentices. Mention any familiarity with Management Information Systems or data analytics, as these are key aspects of the job.

How to prepare for a job interview at Amazon UK Services Ltd.

✨Show Your Passion for Apprenticeships

Make sure to express your enthusiasm for helping others develop their careers through apprenticeships. Share any personal experiences or insights you have about the impact of apprenticeship programmes, especially if they relate to military families.

✨Demonstrate Organisational Skills

Since the role requires exceptional organisational skills, prepare examples from your past experiences where you successfully managed multiple priorities or administrative tasks. Highlight how you maintained attention to detail in those situations.

✨Familiarise Yourself with Relevant Regulations

Brush up on UK apprenticeship standards and ESFA funding rules before the interview. Being knowledgeable about these topics will show that you are serious about the role and understand the compliance requirements involved.

✨Prepare for Stakeholder Interaction

Think about how you would handle communications with various stakeholders, such as apprentices, trainers, and line managers. Prepare scenarios where you effectively resolved issues or facilitated discussions, as this will demonstrate your ability to work in a fast-paced environment.

Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team
Amazon UK Services Ltd.

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