Maintenance Area Manager, RME

At Amazon, we have hundreds of facilities across Europe. They’re not just workplaces – they’re our hubs where teams meet and collaborate to make sure we’re always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you’ll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability.

Key job responsibilities:

• Lead, support and mentor the team, ensuring they are working in a safe, standard and efficient manner.
• Work with the team and the wider network to harness the technical expertise available and build solutions.
• Support the Reliability Engineering Manager as they work with the Site Safety department & Site Leadership to implement, record and audit safety and statutory compliance programs to provide a safe working environment for all staff.
• Implement network standards and focus on preventative maintenance to provide a high level of equipment availability to our internal customers.
• Ensure sufficient technical coverage is available for the shifts they own by organizing and directing the training program for the team.
• Organize local projects or support EU level projects as assigned by the manager.
• Be prepared to work on shift to maintain a strong connection to the team and daily work.

A day in the life:

You’ll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what’s happening at your site. This involves collecting data and solving problems in a fast-paced environment. You’ll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training.

About the team:

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We’re a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.

From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

BASIC QUALIFICATIONS:

• Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes.
• Relevant experience in managing people in an engineering team.
• Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors.
• Advanced proficiency in written and spoken English and upper intermediate proficiency in local language.

PREFERRED QUALIFICATIONS:

• A degree in Engineering or another technical field.
• A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+.
• Experience of working with statutory regulations such as compliance checks and machine safety protocols.
• Experience in automated equipment, including packaging machinery, sortation and conveyor systems.
• Experience of using data analysis tools and PLC-based control systems.
• Experience with project management or Kaizen, Lean, Six Sigma processes.
• Experience with Computerized Maintenance Management Systems (CMMS).