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- Tasks: Lead global facility management standards and optimise Amazon's vast building portfolio.
- Company: Join Amazon, a leader in innovation and sustainability.
- Benefits: Competitive salary, travel opportunities, and a chance to make a global impact.
- Why this job: Transform facility management on a massive scale while supporting sustainability goals.
- Qualifications: Bachelor's degree, program management experience, and advanced Excel skills.
- Other info: Dynamic team with a focus on innovation and operational excellence.
The predicted salary is between 36000 - 60000 ÂŁ per year.
If you’re passionate about facility management, have experience in Integrated Facility Management, and are ready to take on the challenge of optimising Amazon’s $3.7B annual facilities portfolio across hundreds of buildings—this role could be a perfect fit. We are seeking an experienced and dynamic Program Manager within Amazon’s Global Base Building Standards & Compliance (GSC) team, within the Central Reliability Maintenance Engineering (cRME) organization. This critical role will be responsible for driving the data accuracy of our base building equipment, the standardization of our global maintenance practices, the maintenance compliance of our operations with all regulatory requirements across the globe, and the development of innovative scalable solutions to deliver a “hands-off” base building maintenance service to Amazon’s operations. This role will report to the Global Lead of GSC.
What You’ll Do:
- Design and implement global facility management standards that transform how we maintain our building envelope worldwide.
- Lead strategic initiatives across our facilities portfolio, developing innovative solutions for complex building systems while continuously improving operational efficiency.
- Program manage and support BXM’s flagship programs like (1) Asset Data Integrity, (2) PM Standardisation and (3) Compliance upgrade and regulatory audit program in the Europe and International region.
- Build scalable frameworks for consistent, high-quality facility management throughout our growing global portfolio, directly affecting Amazon’s operational success and environmental aims.
What Sets You Up for Success:
Success in this role draws from deep expertise in program management combined with a good understanding of facility management and proven experience driving large-scale operational improvements. Your data-driven approach to problem-solving and strong analytical skills will be essential for identifying optimization opportunities across our global portfolio. The ability to influence and collaborate effectively within complex organizations is crucial, as you’ll work across multiple teams and regions. Most importantly, your track record of program management demonstrates you can transform strategic vision into practical, scalable results that enhance building performance and reliability.
Why You’ll Love It:
Here’s your chance to make an impact at an unprecedented scale, transforming facility management across one of the world’s largest building portfolios. You’ll drive innovation in building technology while collaborating with diverse teams spanning multiple continents and cultures. Your work will directly support Amazon’s sustainability goals, combining environmental responsibility with operational excellence. If you’re passionate about innovation and want to leave a lasting mark on the future of facility management, this role is for you. This role requires up to 50% travel.
Key job responsibilities:
- Engage with multiple stakeholders within BXM team, field RME and external stakeholders like the Global Procurement Organisation (GPO), Finance, etc. to develop program plan.
- Identify requirements, develop vendor specifications and lead the tendering and Request for Quotation (RFQ) process.
- Technical vendor bid evaluation and onboarding of vendors.
- Raise purchase requisitions on Amazon Coupa.
- Develop detailed project plan with resource and cost. Identify critical path and risk of delay. Plan mitigation action to eliminate risk of delays.
- Lead project execution across multiple countries, monitor and control project progress.
- Utilise the Amazon CMM system (APM) for project execution.
- Identify risks to quality, scope and time and plan mitigation action. Escalate to senior leadership when required.
- Provide progress reports and KPIs (Key Performance Indicators) for significant milestones and mitigate conditions affecting project cost or schedule.
You must have high strength in Earn Trust, Deliver Results, Bias for Action and Insist on Highest Standards. You’ll need to influence diverse stakeholders, manage multiple high-impact projects simultaneously, and drive continuous improvement initiatives that deliver measurable results in cost reduction, operational efficiency, and sustainability.
About the team:
The Building Excellence Management team was established in November 2023, aiming to centralize Amazon’s hard services (Base Building) and soft services (Janitorial, Pest, Waste, etc.) strategy. The GSC team plays a key role in the base building space, as it establishes the baseline, oversees Amazon’s compliance with regulatory maintenance, defines the scope and innovates in the base building automation. This role will impact the safe and continuous operation of Amazon’s 3000+ facilities worldwide, and influences circa $1B of yearly spend. The team is transforming how Amazon maintains its global facility network.
BASIC QUALIFICATIONS:
- Bachelor's degree.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience in program or project management.
- Experience working cross functionally with tech and non-tech teams.
- Experience in defining and implementing process improvement initiatives using data and metrics.
- Experience defining program requirements and using data and metrics to determine improvements.
- This role requires up to 50% travel time.
PREFERRED QUALIFICATIONS:
- Experience in driving end to end delivery, and communicating results to senior leadership.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
- Experience using data and metrics to determine and drive improvements.
- Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint.
- Experience in facilities management.
Program Manager Base Building, Global Standards & Compliance, BXM, cRME in London employer: Amazon UK Services Ltd.
Contact Detail:
Amazon UK Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager Base Building, Global Standards & Compliance, BXM, cRME in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Program Manager Base Building, Global Standards & Compliance, BXM, cRME in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in facility management and program management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; focus on what you've achieved in previous roles. Use metrics and data to demonstrate how you've driven operational improvements or managed successful projects.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for the position shines through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Amazon UK Services Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of Integrated Facility Management and Amazon's global standards. Familiarise yourself with the key responsibilities of the role, especially around data accuracy and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your program management skills and your ability to drive operational improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see how you've made an impact in previous roles.
✨Engage with Stakeholders
Since this role involves working with multiple stakeholders, be ready to discuss how you've successfully collaborated with diverse teams in the past. Highlight your communication skills and give examples of how you've influenced others to achieve project goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the team, the projects you'll be managing, and Amazon's approach to facility management. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values and career goals.
