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- Tasks: Drive quality and performance of material handling systems while collaborating with suppliers.
- Company: Join Amazon, a leader in customer-centric innovation and technology.
- Benefits: Competitive salary, travel opportunities, and a chance to work on impactful projects.
- Why this job: Be part of a global team improving reliability and maintenance engineering for better customer service.
- Qualifications: Bachelor's degree in engineering or relevant experience; project management skills are a plus.
- Other info: Dynamic role with opportunities for growth and collaboration across various teams.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Amazon, we always strive to be the most customer-centric company on earth. To help maintain that commitment, we are looking for a Reliability and Maintenance Engineering (RME) Vendor Manager who will have the responsibility to drive the quality, performance and service of material handling systems to the next level. The role is part of a global program within RME and will require frequent travel to multiple geographies.
As a portfolio manager on the RME Vendor Management team, you provide a consistent voice for RME in Amazon's effort to facilitate supplier-led continuous improvement projects that enable Amazon to better deliver for our customers. The team uses metrics and key performance indicators (KPIs) to assess the reliability, performance and service of material handling equipment (MHE) systems provided to Amazon by key suppliers (integrators). The data collected is used to identify and prioritize supplier-led focused efforts and action plans.
Key job responsibilitiesA portfolio manager on the RVM team will be responsible to:
- Collect and analyze operations and maintenance data that will proactively help reduce Amazon’s total cost of ownership for both existing and future fulfillment network sites for suppliers/integrators within scope.
- Establish and continue to build strong working relationships with internal customers and partner teams (Operations Engineering Quality Integration (OEQI), Ops Engineering Technical Vendor Managers (TVMs), Global Supplier Management, GPO Category Management, etc.), as well as external suppliers/integrators to develop a win-win culture.
- Assess vendor performance on a weekly basis by looking at metrics such as: Overall Equipment Effectiveness (OEE), High Impact Events (HIE), Lost Production Hours (LPH) and Warranty fulfillment.
- Identify top system or component failures to understand what are the most common issues found for a specific supplier.
- Meet with customer teams (RME Field and Central teams) weekly to collect inputs/feedback.
- Collect lessons learned specific to suppliers in order to prevent re-occurrence and facilitate continuous improvement.
- Facilitate post-launch “voice of the customer” site visits to collect Operations and RME feedback critical to supplier improvements.
- Evaluate and simplify current working procedures and improve organization team structure.
- Lead technical program reviews and drive continuous improvement, cost savings, and standardization.
- Deep dive on technical details and lead problem resolution, as needed.
- Lead critical path schedule items and escalate to leadership on potential risks and delays.
- Be a business partner with the Procurement and Engineering teams to drive execution of deliverables and completion of projects.
- Assist developing procurement strategies for best value, competition, quality and performance.
An RME Vendor Manager will have high work capacity, bias for action, proven experience in Project and Program Management, and a passion to build capability, both externally and internally with robust work processes. The individual needs to be comfortable interfacing and driving various functional teams and individuals at all levels of the organization in order to be successful. Work with external vendors and internal teams to achieve the best quality, best performance and best service at the best price.
BASIC QUALIFICATIONS- Bachelor's degree in engineering or equivalent, or experience from a technical internship
- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience working with a cross-functional team across design, operations, and engineering team to meet high-reaching goals
- Experience communicating to senior management and customers verbally and in writing
- Travel up to 30% of the time
- PMP certificate
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in managing multiple, competing priorities simultaneously
- Experience working with data collection and project management tools (Asana, Smartsheet, etc.) and designing dashboards, business scorecards, monthly and quarterly business reports.
Portfolio Mgr, RME Vendor Mgmt, Global Reliability Maintenance Engineering (RME) in London employer: Amazon UK Services Ltd.
Contact Detail:
Amazon UK Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Mgr, RME Vendor Mgmt, Global Reliability Maintenance Engineering (RME) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amazon, especially in RME or vendor management roles. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Amazon's leadership principles. We want to show how our experience aligns with their customer-centric approach and how we can drive continuous improvement.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help us articulate our project management experiences and data-driven decision-making skills confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Portfolio Mgr, RME Vendor Mgmt, Global Reliability Maintenance Engineering (RME) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in program management and data analysis, as these are key for the RME Vendor Manager role. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you've driven improvements in past roles. This will help us see your impact and potential.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. Explain why you're passionate about the role and how your background makes you a great fit. We love hearing about your journey and what motivates you!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Amazon UK Services Ltd.
✨Know Your Metrics
Familiarise yourself with key performance indicators like Overall Equipment Effectiveness (OEE) and Lost Production Hours (LPH). Be ready to discuss how you've used data in past roles to drive improvements, as this will show your analytical skills and understanding of the role.
✨Build Relationships
Since the role involves working closely with various teams and suppliers, think about examples from your experience where you successfully built strong working relationships. Highlight your communication skills and how you foster collaboration to achieve common goals.
✨Showcase Your Project Management Skills
Prepare to discuss your experience in project management, especially any relevant certifications like PMP. Be specific about how you've managed competing priorities and delivered projects on time, as this is crucial for the role.
✨Emphasise Continuous Improvement
Be ready to talk about how you've facilitated continuous improvement in previous roles. Share specific examples of how you've identified issues, implemented solutions, and measured success, as this aligns perfectly with the responsibilities of the position.
