General Manager’s Assistant, Customer Fulfilment in Daventry

We are Amazon; we pioneer. Since opening in 1995, we’ve been pushing the boundaries of possible further and further. We are seeking a motivated and impeccably organized General Manager’s Assistant to join our Fulfillment Centers more specifically Daventry/BHX3, to assist and work closely with the site’s General Manager.

About Amazon’s Fulfillment Centers: the Operations teams that work in these facilities are responsible for managing our vast range of fast-moving inventory, from Inbound to Outbound departments. They also work as smart as they can to ensure that our customers receive what they want, when they want it, while improving processes and workflows wherever possible.

In this critical role, you will enjoy a varied and great range of interactions daily. This exciting role will allow you to be creative in bringing your ideas and fun initiatives to life, working with our Operations teams and driving communication within the Fulfillment Center. Whatever you find yourself focusing on, it will be aimed at delivering the highest quality service to our internal and external customers.

• Plan, coordinate and organize onsite employee engagement events for associates, including competitions, celebrations and handouts, and managing associated budgets and deadlines throughout the year.
• Plan events according to the site’s needs, prepare posters and campaigns to promote events and work with stakeholders to deliver and implement site projects.
• Manage communication channels across the Fulfillment Center, including newsletters, corporate communications and site-specific message boards and feedback channels.
• Act as the site Charity Champion in the community, coordinating the site charity budget, working with central teams to embed network initiatives alongside local charity donations and campaigns.
• Manage the network recognition programs onsite for associates and drive participation amongst your leadership team and associate population.
• Be responsible for the overall direction and coordination of the leadership team’s travel and administration, including diary management and recording actions of meetings and driving these to resolution on behalf of the General Manager.
• Working closely with all support staff to build, coordinate and secure robust support and resources for projects and initiatives.
• Welcome and coordinate visitors, on behalf of the General Manager and leadership team of the Fulfillment Center.
• Diary management experience at Director and/or Senior Manager level, including arranging travel and conference calls.
• Make a positive contribution to the company’s culture that fosters diversity, equity and inclusion in the workplace.

Typical work schedule is Monday through Friday; job duties may require additional hours and availability outside normal working hours. May require flexibility to adjust work schedule from time to time and to travel between sites.

• Experience with senior management and leadership responsibilities.
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience handling confidential information and maintaining professionalism in dealing with senior executives.
• Knowledge of Microsoft Office including Outlook, Word, and Excel.
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities.
• Speak, write, and read fluently in English, and have the ability to take direction in English.

• Experience managing and or coordinating projects in a fast pace environment.
• Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business.