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- Tasks: Lead a team to ensure smooth operations and drive safety and productivity.
- Company: Join Amazon, the heart of innovation in customer fulfilment.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact on customer satisfaction and operational excellence.
- Qualifications: Degree and experience in people management required.
- Other info: Opportunity to mentor new managers and implement process improvements.
The predicted salary is between 28800 - 43200 £ per year.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Key job responsibilities:
- Create, oversee, and drive a culture of safety and wellbeing.
- Analyse and implement changes to keep quality and productivity at a consistently high level.
- Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
- Work collaboratively with management-level colleagues to standardise shift practices.
A day in the life:
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
BASIC QUALIFICATIONS:
- A degree.
- Relevant experience in people management.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Relevant experience in using data or anecdotal evidence to influence business decisions.
- Advanced proficiency in verbal and written English and local language.
PREFERRED QUALIFICATIONS:
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience working with Lean, Six Sigma and Kaizen techniques.
- Experience working in another logistics environment.
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
Area Manager, Customer Fulfillment in Chesterfield employer: Amazon UK Services Ltd.
Contact Detail:
Amazon UK Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager, Customer Fulfillment in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to current or former Amazon employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Area Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations management. Think about how you would create a culture of safety and improve productivity. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples where you've led teams or projects. Highlight how you’ve used data to drive decisions and improve processes. This is key for the Area Manager position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Amazon. Let’s get you that dream job!
We think you need these skills to ace Area Manager, Customer Fulfillment in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your experience in people management and any relevant projects you've led that showcase your ability to drive productivity and safety.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use data or specific examples to demonstrate how you’ve improved processes or enhanced team performance in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about operations and how your skills align with our mission at Amazon. Keep it concise but impactful!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Amazon UK Services Ltd.
✨Know Your Operations Inside Out
Before the interview, dive deep into Amazon's operations and understand how they fulfil and dispatch orders. Familiarise yourself with key metrics like productivity and quality standards, as well as safety protocols. This knowledge will help you demonstrate your passion for operational excellence.
✨Showcase Your Leadership Skills
As an Area Manager, you'll be leading a team, so it's crucial to highlight your people management experience. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered a culture of safety and wellbeing. Be ready to discuss your approach to mentoring new managers too!
✨Data-Driven Decision Making
Amazon values data-driven insights, so come prepared to discuss how you've used data to influence business decisions. Think of specific instances where you've analysed performance metrics and implemented changes that improved productivity or quality. This will show your analytical skills and commitment to operational excellence.
✨Collaborative Mindset
Collaboration is key in this role, so be ready to talk about your experience working with various stakeholders. Share examples of how you've worked with peers and leadership to standardise practices or streamline processes. Highlighting your ability to work collaboratively will resonate well with the interviewers.
