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For Companies At a Glance
- Tasks: Lead a team to ensure smooth operations and drive safety and productivity.
- Company: Join Amazon, a global leader in logistics and innovation.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Why this job: Make a real impact on customer delivery experiences and operational excellence.
- Qualifications: Degree and experience in people management and data-driven decision making.
- Other info: Dynamic role with opportunities for continuous improvement and mentorship.
The predicted salary is between 36000 - 60000 £ per year.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Key job responsibilities
- Create, oversee, and drive a culture of safety and wellbeing
- Analyse and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work collaboratively with management-level colleagues to standardise shift practices
A day in the life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of Electric Vehicles and technology to help us do just that.
BASIC QUALIFICATIONS
- A degree
- Relevant experience in people management
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Advanced proficiency in verbal and written English and local language
PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience working with Lean, Six Sigma and Kaizen techniques
- Experience working in another logistics environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Area Manager in Birmingham employer: Amazon UK Services Ltd.
Contact Detail:
Amazon UK Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former Amazon employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s all about making connections that can give you the inside scoop!
✨Tip Number 2
Prepare for behavioural questions! Think of examples from your past experiences that showcase your leadership, problem-solving, and safety management skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show your passion for operations! During interviews, express your enthusiasm for improving processes and driving productivity. Share any relevant projects you've worked on that align with Amazon's goals, especially around safety and efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Amazon team and ready to take on the challenge!
We think you need these skills to ace Area Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Operations: When you're writing your application, let your enthusiasm for operations shine through! We want to see how much you care about making processes efficient and ensuring customer satisfaction. Share any relevant experiences that highlight your commitment to operational excellence.
Be Specific About Your Experience: Don't just list your previous roles; dive into the details! We love seeing how you've managed teams, improved processes, or driven safety initiatives. Use concrete examples to illustrate your achievements and how they relate to the Area Manager role.
Tailor Your Application: Make sure your application speaks directly to the job description. Highlight your skills in people management, data analysis, and project oversight. We appreciate when candidates take the time to align their experiences with what we're looking for!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, you'll find all the info you need about the role right there!
How to prepare for a job interview at Amazon UK Services Ltd.
✨Know Your Operations
Familiarise yourself with Amazon's operational processes and the specific role of an Area Manager. Understand how safety, quality, and productivity intertwine in their logistics model. This knowledge will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in people management and team leadership. Think about times when you've successfully motivated a team or improved performance. Be ready to discuss how you can be a role model and mentor for new managers at Amazon.
✨Data-Driven Decision Making
Since the role involves analysing shift performance and making data-driven decisions, come prepared with examples of how you've used data to influence business outcomes. Highlight any experience with Lean, Six Sigma, or Kaizen techniques to show your analytical skills.
✨Engage with Stakeholders
Demonstrate your ability to communicate effectively with various stakeholders. Prepare to discuss how you've collaborated with peers and leadership in past roles. This will show that you understand the importance of teamwork in achieving operational excellence.
