At a Glance
- Tasks: Lead data-driven projects to enhance seller experiences and streamline operations.
- Company: Join Amazon UK Services Ltd., a leader in e-commerce innovation.
- Benefits: Enjoy flexible working options, competitive salary, and growth opportunities.
- Why this job: Make a real impact by improving seller relations and driving change.
- Qualifications: Experience in program management and data analysis is essential.
- Other info: This role requires an entrepreneurial mindset and comfort with ambiguity.
The predicted salary is between 43200 - 72000 £ per year.
The Executive Selling Partner Relations (ESPR) team addresses issues beyond the capabilities of Seller Support Associates, focusing on reducing seller pain points and building trust. We collaborate across Seller Services to ensure a world-class experience for sellers.
We are seeking an analytical, customer-obsessed Program Manager skilled in leveraging business intelligence and data analytics to improve Selling Partners' experiences. You will support program operations by implementing mechanisms, standardizing processes, and scaling successful initiatives globally. This high-impact role involves interacting with diverse stakeholders, requiring a detail-oriented, curious individual capable of driving change and deep data analysis to represent and improve the seller experience.
This position offers the chance to influence data-driven change across our organization. The ideal candidate combines analytical rigor with business insight to deliver innovative solutions and scale operations worldwide. Success requires an entrepreneurial mindset, comfort with ambiguity, and the ability to make decisions with limited guidance, using data to challenge the status quo and improve seller experiences.
Key Responsibilities:- Conduct advanced data analysis to identify trends and opportunities for process improvement.
- Build partnerships with stakeholders to address systemic problems.
- Design and implement data-driven solutions to improve seller pain points and operational efficiency.
- Lead cross-functional projects using qualitative and quantitative analysis.
- Translate complex data into actionable insights for stakeholders at all levels.
- Standardize reporting and analytics frameworks across global teams.
- Collaborate with technical teams to optimize data collection and integration systems.
- Several years of program or project management experience.
- Experience in defining and implementing process improvements using data and metrics.
- Proficiency in using data to drive decision-making.
- Experience working cross-functionally with tech and non-tech teams.
- Experience in end-to-end delivery and communicating results to senior leadership.
- Experience in process improvement initiatives.
- Stakeholder management experience across organizational levels.
- Background in process building, project management, and scheduling.
Sr. Program Manager, Executive Selling Partner Relations employer: Amazon UK Services Ltd. - A10
Contact Detail:
Amazon UK Services Ltd. - A10 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Program Manager, Executive Selling Partner Relations
✨Tip Number 1
Familiarise yourself with Amazon's culture and values, especially their focus on customer obsession and data-driven decision-making. This will help you align your discussions and examples during interviews with what they prioritise.
✨Tip Number 2
Network with current or former employees in similar roles at Amazon. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data analytics to drive process improvements in previous roles. Be ready to explain the impact of your actions on seller experiences or operational efficiency.
✨Tip Number 4
Showcase your ability to work cross-functionally by preparing examples of successful collaborations with both technical and non-technical teams. Highlight how these experiences have equipped you to handle diverse stakeholder needs.
We think you need these skills to ace Sr. Program Manager, Executive Selling Partner Relations
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Sr. Program Manager position. Tailor your application to highlight relevant experience in program management, data analysis, and stakeholder collaboration.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with data-driven decision-making and process improvements. Use specific examples that demonstrate your analytical skills and ability to drive change within an organisation.
Showcase Your Skills: Make sure to showcase your proficiency in data analytics and project management tools. Mention any relevant certifications or training that align with the job requirements, as this can set you apart from other candidates.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for improving seller experiences. Discuss how your entrepreneurial mindset and comfort with ambiguity make you a great fit for the role.
How to prepare for a job interview at Amazon UK Services Ltd. - A10
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Sr. Program Manager in Executive Selling Partner Relations. Familiarise yourself with the key tasks such as data analysis, stakeholder management, and process improvement to demonstrate your knowledge during the interview.
✨Showcase Analytical Skills
Prepare examples from your past experiences where you've successfully used data analytics to drive decision-making or improve processes. Be ready to discuss specific metrics and outcomes to highlight your analytical prowess.
✨Demonstrate Stakeholder Management
Think of instances where you've effectively collaborated with diverse stakeholders. Be prepared to explain how you built relationships and addressed challenges, showcasing your ability to work cross-functionally.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle ambiguity. Practice articulating your thought process and decision-making strategies in response to hypothetical situations related to seller pain points.