Regional Manager - Service Quality in Gateshead

Regional Manager - Service Quality in Gateshead

Gateshead Full-Time On-site
A

Job Description This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions Experience in English-language communication skills, both written and verbal Bachelor's degree, or experience using data to influence business decisions Experience with Microsoft Office including Outlook, Word, and Excel Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

Regional Manager - Service Quality in Gateshead employer: Amazon TA

Amazon is an outstanding employer, offering a dynamic work environment where innovation meets collaboration. With a strong focus on employee growth, the VAT Manager role provides opportunities to engage with diverse teams across tax, finance, and technology, all while being based in vibrant cities like London or Manchester. Employees benefit from a culture that values creativity and practical problem-solving, making it an ideal place for those seeking meaningful and rewarding careers.

A

Contact Details:

Amazon TA Recruitment Team