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- Tasks: Manage relationships with programmatic trading desks and drive customer success in advertising.
- Company: Join Amazon Ads, a leader in innovative advertising solutions.
- Benefits: Flexible working hours, inclusive culture, and opportunities for career growth.
- Why this job: Be a trusted advisor and help businesses thrive with cutting-edge advertising technology.
- Qualifications: Experience in digital advertising and strong communication skills required.
- Other info: Dynamic team environment focused on mentorship and knowledge sharing.
The predicted salary is between 36000 - 60000 £ per year.
Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide.
Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in London. As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives.
In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.
You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into proficient users of our DSP, who see Amazon DSP as their preferred means to their goals. You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.
Key job responsibilities
- Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives.
- Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices.
- Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.
- Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists).
- Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers.
A day in the life
A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.
You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into proficient users of our DSP, who see Amazon DSP as their preferred means to their goals. You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.
About the team
Here at Amazon Ads, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
BASIC QUALIFICATIONS
- Experience in digital advertising and client facing roles.
- Experience with annual brand and media planning.
- Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.).
- Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser).
- Bachelor's degree in marketing, communications, or equivalent experience.
PREFERRED QUALIFICATIONS
- Experience in e-commerce or online advertising.
- Experience analyzing data and best practices to assess performance drivers.
- Experience in programmatic trading across different demand-side platforms (DSPs). Vertical specialization (e.g. in entertainment, retail, automotive etc.) within programmatic advertising.
- Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners.
Programmatic Solutions Consultant, Amazon Ads Global Sales in London employer: Amazon Online UK Limited
Contact Detail:
Amazon Online UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programmatic Solutions Consultant, Amazon Ads Global Sales in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching Amazon Ads and its programmatic solutions. Understand their products and how they help businesses achieve their goals. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the Programmatic Solutions Consultant role. Highlight your knowledge of digital advertising and your ability to communicate effectively with clients. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Amazon Ads team. Let’s get you that dream job!
We think you need these skills to ace Programmatic Solutions Consultant, Amazon Ads Global Sales in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programmatic Solutions Consultant role. Highlight your experience in digital advertising and client-facing roles, and don’t forget to mention any specific knowledge you have about programmatic advertising technologies.
Showcase Your Passion: We want to see your enthusiasm for the role! In your application, express your passion for understanding customer objectives and how you can help them achieve their goals using Amazon's DSP. This will show us that you're not just looking for a job, but that you genuinely care about making an impact.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your experiences and skills. We appreciate clarity, so make sure your application is easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at Amazon Online UK Limited
✨Know Your Programmatic Stuff
Make sure you brush up on your knowledge of programmatic advertising technologies, especially the Amazon Demand Side Platform (DSP). Be ready to discuss how you've used these tools in past roles and how they can help clients achieve their goals.
✨Showcase Your Client-Facing Skills
Since this role is all about managing relationships with programmatic trading desks, prepare examples of how you've successfully engaged with clients. Highlight your experience in onboarding, training, and providing ongoing support to demonstrate your ability to build trust and rapport.
✨Data is Your Best Friend
Be prepared to talk about how you've used data to drive decisions in your previous roles. Think of specific instances where you analysed performance metrics to identify issues or opportunities for improvement, and be ready to share those insights during the interview.
✨Embrace the Culture of Inclusion
Amazon Ads values diversity and inclusion, so show that you understand and appreciate this culture. Share your thoughts on how diverse perspectives can enhance team performance and customer engagement, and be ready to discuss how you can contribute to this environment.
