Reliability Maintenance Engineering Technician in Gateshead

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.

Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business to run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in mitigation of risks by proactively addressing and resolving issues. Raising the availability and quality of the equipment is the daily job. Our technicians focus in on our operational team, their customers, with support from the team and their leaders.

Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends.

Key job responsibilities:

• Proactive and preventative maintenance tasks on a wide range of site equipment
• Carry out reactive repairs and fault diagnosis in a live distribution warehouse
• Use the latest tools to maximise equipment effectiveness
• Uphold all health and safety policies and practices
• Support the development and progression of on-site apprentices
• Work on continuous improvement projects and roll out best practices across a range of EU sites

A day in the life:

Our RME Technicians are based on-site, so they can respond quickly to any machinery issues. You’ll carry out a range of planned preventative maintenance to our sites’ equipment to make sure it’s working safely. As an RME Technician, you’ll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You’ll also make suggestions for long‑term improvements. Working alongside senior colleagues, you’ll undertake day‑to‑day maintenance tasks like painting and plumbing and will liaise with contractors if you need external expertise. You’ll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon to deliver at the speed we’re known for.

About the team:

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We’re a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting‑edge tech like Amazon Robotics and our Complex Item Sorter.

Qualifications:

• Served a full Engineering indentured apprenticeship and/or qualified to a minimum NVQ Level 3 or equivalent in a relevant Engineering subject
• Relevant experience as a qualified engineer
• Relevant experience working in mechanical and/or electrical maintenance
• Advanced proficiency in the local language verbally and in writing
• Experience in condition‑based monitoring
• Experience working with print and apply machines
• Experience in fault‑finding and maintaining conveyor or automation systems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.