Data Centre Operations Manager (M4 Corridor), LHR Data Center Operations (DCO)

About AWS Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

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AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance
• Maintaining existing co‑located and in‑house Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management and capacity management

Experience communicating complex business concepts in verbal and written form

5+ years of people management experience within an IT environment

In-depth knowledge and experience of change, problem and incident management

Understanding of Financial budgeting, Capex and Opex concepts

Experience in systems administration (Linux or Windows)

Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred

Experience working in data centers or critical infrastructure

Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain)

Experience in safety and security measures, ITIL foundation

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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