Veeqo, Amazons multi-channel shipping and inventory platform in Swansea, is seeking a Technical Writer to own the documentation lifecycle for a product-led support function. You will produce help guides, SOPs, and in-app content, collaborating with product, engineering and support to ensure accurate, customer-centric information that drives self-service and ticket deflection.
This role blends analytics and writing, with opportunity to influence onboarding, product launches and AI-powered support
AI-Driven Technical Writer for Support Documentation in Swansea employer: Amazon Inc.
At Amazon Development Centre in Edinburgh, we are committed to fostering a collaborative and inclusive work culture that empowers our employees to innovate and excel. As an Applied Scientist in our Intelligent Talent Acquisition team, you will have the opportunity to work on cutting-edge machine learning technologies that directly impact recruitment processes, while benefiting from mentorship and professional growth opportunities. Join us to make a meaningful difference in how talent is acquired globally, all within a vibrant city known for its rich history and dynamic tech scene.
