Operations Manager II - Customer Experience & Team Growth

Operations Manager II - Customer Experience & Team Growth

Full-Time On-site
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Amazon UK Services Ltd. is seeking an Operations Manager II to provide strategic and tactical leadership for approximately 240 associates with direct line management of around 12 Team Managers at our Edinburgh site.

You will define metrics, goals, and long-term strategy, while ensuring world-class customer experience and compliance with UK employment laws. The role emphasizes on-site leadership, Lean process improvements, and cross-functional collaboration.

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Operations Manager II - Customer Experience & Team Growth employer: Amazon Inc.

At Amazon Development Centre in Edinburgh, we are committed to fostering a collaborative and inclusive work culture that empowers our employees to innovate and excel. As an Applied Scientist in our Intelligent Talent Acquisition team, you will have the opportunity to work on cutting-edge machine learning technologies that directly impact recruitment processes, while benefiting from mentorship and professional growth opportunities. Join us to make a meaningful difference in how talent is acquired globally, all within a vibrant city known for its rich history and dynamic tech scene.

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Contact Details:

Amazon Inc. Recruitment Team