Amazon is hiring Delivery Station Liaison Agents to directly handle customer communications and resolve missed deliveries. You will place outbound calls, investigate issues in collaboration with logistics partners, and maintain thorough records of customer queries.
Compliance with SOPs and data protection is essential as you support continuous improvement initiatives. Based at a last-mile warehouse, you will interact with warehouse staff, delivery partners, and customers to provide guidance and
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Last-Mile Delivery Liaison & Customer Champion employer: Amazon Inc.
At Amazon Development Centre in Edinburgh, we are committed to fostering a collaborative and inclusive work culture that empowers our employees to innovate and excel. As an Applied Scientist in our Intelligent Talent Acquisition team, you will have the opportunity to work on cutting-edge machine learning technologies that directly impact recruitment processes, while benefiting from mentorship and professional growth opportunities. Join us to make a meaningful difference in how talent is acquired globally, all within a vibrant city known for its rich history and dynamic tech scene.