Amazon Reverse Logistics Services (RLS) is seeking an ISX Partner Coach to unify the in-store returns experience across the UK. You will coach partner teams, inspect returns processes on the ground, and use data to prioritise improvements that raise speed, accuracy and customer satisfaction.
As a founding member of the UK ISX team, you will help create playbooks, deploy network-wide improvements, and feed field insights into monthly reporting.
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In-Store Experience Coach: Field Ops & Program Build employer: Amazon Inc.
At Amazon Development Centre in Edinburgh, we are committed to fostering a collaborative and inclusive work culture that empowers our employees to innovate and excel. As an Applied Scientist in our Intelligent Talent Acquisition team, you will have the opportunity to work on cutting-edge machine learning technologies that directly impact recruitment processes, while benefiting from mentorship and professional growth opportunities. Join us to make a meaningful difference in how talent is acquired globally, all within a vibrant city known for its rich history and dynamic tech scene.
