Amazon UK Services Ltd. is seeking a Delivery Station Liaison to connect with customers and resolve delivery issues at one of our last-mile warehouses. You will place outbound calls, investigate problems with delivery partners, and keep clear records of customer queries to ensure a smooth experience.
Working hours are structured shifts, and you will follow Standard Operating Procedures while protecting customer data and contributing to continuous improvement initiatives within the DSL team.
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Delivery Station Liaison — Instant Customer Resolutions employer: Amazon Inc.
At Amazon Development Centre in Edinburgh, we are committed to fostering a collaborative and inclusive work culture that empowers our employees to innovate and excel. As an Applied Scientist in our Intelligent Talent Acquisition team, you will have the opportunity to work on cutting-edge machine learning technologies that directly impact recruitment processes, while benefiting from mentorship and professional growth opportunities. Join us to make a meaningful difference in how talent is acquired globally, all within a vibrant city known for its rich history and dynamic tech scene.
