Technical Infrastructure Program Manager, Emea Data Center Delivery

Amazon are seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in our London office, the TIPM will lead cross-functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business. Our Technical Program Managers lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through Construction and into Operation.

The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget. The TIPM partners with various stakeholder teams during data center delivery; Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project-specific inputs, constraints and risks into designs; Procurement to secure on-time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover.

Key job responsibilities:

• Take large, complex projects and break them down into manageable pieces.
• Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams.
• Be responsible for end-to-end program delivery from pre-contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region.
• Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on-time and on-budget delivery of Data Center projects.
• Build and maintain overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.
• Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand.
• Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements.
• Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.

About the team:

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Basic Qualifications:

• Experience as a Program Manager in capital projects, physical infrastructure or mission critical environments.
• Experience in industrial or commercial engineering or project management in Mission Critical facilities including but not limited to: data centers, power generation, or oil/gas facilities.
• Experience working in a program management capacity and/or leading large-scale complex projects.

Preferred Qualifications:

• Experience working with multiple stakeholders at various levels and in different locales to drive alignment.
• Bachelor's degree in Construction Management, Electrical, Mechanical, Civil Engineering, or a similar technical discipline.
• Experience directly related to the design or construction of data centers.