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- Tasks: Troubleshoot and resolve data centre issues while ensuring safety and security standards.
- Company: Join AWS, the leading cloud platform with a culture of innovation and inclusion.
- Benefits: Flexible work-life balance, mentorship opportunities, and a supportive team environment.
- Why this job: Be part of a diverse team solving real-world challenges in cloud infrastructure.
- Qualifications: High school diploma, experience with Linux, and strong troubleshooting skills.
- Other info: Opportunities for career growth and continuous learning in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
A unique opportunity to join AWS as a Data Centre Technician. You will become the primary resolver for your support team and gain troubleshooting skills on one or more operating systems. You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey Standard Operation Procedures (SOPs) to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved.
You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. 24/7 shift coverage is required and may include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business. Travel may be required up to 10% of the time.
Responsibilities:- Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites
- Fully comply with all physical security procedures and policies.
Must be commutable to the Thames Valley Region.
BASIC QUALIFICATIONS:- High school or equivalent diploma
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Data Centre Technician, Data Center Operations in Didcot employer: Amazon Data Services UK Limited
Contact Detail:
Amazon Data Services UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Technician, Data Center Operations in Didcot
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events where you can connect with folks already working in data centres. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Linux or networking, consider setting up a small project or blog to demonstrate your troubleshooting prowess. This not only showcases your abilities but also gives you something to discuss during interviews.
✨Tip Number 3
Don’t shy away from reaching out directly! If you see a role that excites you, drop a message to someone in the team or HR. A friendly introduction can make a big difference and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just land that dream job with us at AWS!
We think you need these skills to ace Data Centre Technician, Data Center Operations in Didcot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Centre Technician role. Highlight your experience with computer networking and Linux operating systems, as these are key for us. Use specific examples that showcase your troubleshooting skills and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about working at AWS and how your unique experiences make you a great fit for our team. Don’t forget to mention your ability to work under pressure and your commitment to safety procedures.
Showcase Your Problem-Solving Skills: In your application, be sure to highlight instances where you've successfully resolved complex issues. We love candidates who can think on their feet and innovate solutions, so share those stories that demonstrate your critical thinking and decision-making abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our diverse and inclusive team at AWS!
How to prepare for a job interview at Amazon Data Services UK Limited
✨Know Your Tech
Make sure you brush up on your knowledge of computer networking and Linux operating systems. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show that you have the hands-on experience they’re looking for.
✨Safety First
Familiarise yourself with health and safety guidelines relevant to data centres. Be prepared to talk about how you’ve adhered to safety procedures in past roles, especially when working in cramped or elevated spaces. This demonstrates your commitment to maintaining a safe working environment.
✨Show Your Problem-Solving Skills
Think of examples where you’ve had to perform root cause analysis on equipment failures. Discuss how you approached the problem, what steps you took, and the outcome. This will highlight your analytical skills and ability to work under pressure.
✨Be Ready for Teamwork
Since collaboration is key in this role, be prepared to share experiences where you worked effectively within a team. Highlight any instances where you acted as an escalation point for junior technicians or led small projects. This will showcase your leadership potential and teamwork skills.
