Operations Manager, Fulfillment Center

Operations Manager, Fulfillment Center

Full-Time 37800 - 46200 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to ensure smooth operations in our Fulfillment Center.
  • Company: Join Amazon, a leader in customer-centric innovation.
  • Benefits: Competitive salary, diverse work culture, and career development opportunities.
  • Other info: Inclusive environment with a focus on personal growth and success.
  • Why this job: Be part of a dynamic team shaping the future of customer service.
  • Qualifications: Bachelor's degree and experience in logistics or team leadership.

The predicted salary is between 37800 - 46200 £ per year.

Job ID: 10541380 | Amazon UK Services Ltd.

Are you ready to champion extraordinary customer service, Amazon style?

Are you up for crafting solutions and solving tomorrow’s problems today?

Then we have an opportunity just for you!

We’re seeking an Operations Manager to join our dynamic Fulfillment Center.

Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our dynamic inventory.

They’re also where we developed our industry-leading workflows.

Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.

In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company.

This is your chance to make history with us.

The Operations Manager has complete responsibility for Fulfillment Center operations or a functional process responsibility on a specified shift or across multiple shifts including night shifts.

Key job responsibilities Lead and supervise a team of Area Managers (2-4 front-line supervisors depending on shift and activity levels) and 100-300 hourly associates for inbound operations within the Fulfillment Center.

Responsible for the overall safety, quality and performance and customer experience of the shift.

Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.

Accountability for meeting and exceeding operational goals.

Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.

Mentor, train and develop teammates for career progression and learning Ability to develop and share best practices across the shifts and network.

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an deadline-driven environment.

Basic Qualifications Bachelor's degree, or Master's degree Preferred Qualifications Experience leading large contingent workforce programs Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround Experience within a distribution center, logistics, or manufacturing environment Experience hiring candidates, mentoring and developing employees in their careers Amazon is an equal opportunities employer.

We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills.

We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Please consult our Privacy Notice (en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr

Operations Manager, Fulfillment Center employer: Amazon.com

At Audible, we foster a vibrant work culture that champions creativity and innovation, making it an exceptional place for professionals eager to make a meaningful impact in audio storytelling. Our commitment to employee growth is evident through collaborative projects that bridge diverse teams, offering unique opportunities to develop skills in a fast-paced, supportive environment. Located in a dynamic city, we provide our team with the resources and inspiration needed to thrive while contributing to a mission that enriches lives globally.

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Contact Details:

Amazon.com Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Manager, Fulfillment Center

✨Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Amazon.com and learning about the latest trends in the industry.

✨Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Amazon.com!

✨Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

✨Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Amazon.com keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Operations Manager, Fulfillment Center

Leadership Skills
Team Management
Operational Excellence
Safety Management
Quality Control
Performance Management
Strategic Planning

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Amazon.com:This is your chance to really connect with the team at Amazon.com. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Amazon.com

✨Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Amazon.com.

✨Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

✨Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Amazon.com that you're a team player!

✨Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Amazon.com. Show them you’re not just focused on the day-to-day but also have a strategic mindset!