At a Glance
- Tasks: Lead IT projects that enhance Amazon's fulfilment capabilities and improve operational efficiencies.
- Company: Join a global leader in e-commerce with a commitment to innovation and diversity.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to work on cutting-edge technology and AI tools.
- Why this job: Make a real impact on how millions of customers receive their orders worldwide.
- Qualifications: Experience in program management, data analysis, and strong communication skills required.
The predicted salary is between 60750 - 74250 £ per year.
The Ops Tech Solutions Deployment (OTS-D) organization manages the IT Infrastructure scope of a complex suite of projects.
It is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfilment.
Our projects deliver on the solutions that power the physical fulfilment of our customers' orders.
These projects include the deployment of IT Infrastructure for new site launches, new customer products and existing infrastructure enhancements across the globe that has a direct impact on the ability to ship packages to millions of Amazon. com customers across the world.
As a Sr.
IT Program Manager of regional governance, you will be the regional owner of the Program Management Office (PMO), defining the overall strategy and driving initiatives to improve the tooling, governance and measurement of project and program performance across UK, EU and Middle East.
You will drive regional governance and reporting mechanisms for our deployment projects and programs, define and measure key performance indicators, drive reporting compliance and data accuracy.
You will use program performance indicators to identify and deliver initiatives to improve performance and operational efficiencies.
In this role you will also lead regional project and program resource demand forecasting and capacity planning.
- Supporting work allocation and prioritization discussions at a regional level.,
- Be the regional representative on Global PMO initiatives, supporting the execution in EU, UK and Middle East
- Define and measure our project and program performance KPIs
- Own forecasting mechanisms and actual reporting for program resources and budgets
- support the creation and and maintenance of regional governance mechanisms and policies
- Maintaining program management standard operating procedures
- Support enhancement definition and user testing of our program management tools
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Bachelor's degree
- Experience using data and metrics to drive improvements
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams, Experience leading process improvements
- Knowledge of general AI tools
- PMP
- Knowledge of IT system hardware and network concepts
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience leading program management system/tool enhancement
- Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Please consult our Privacy Notice (
) to know more about how we collect, use and transfer the personal data of our candidates.
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Sr. IT Program Manager employer: Amazon.com, Inc
Amazon is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. As a Transfer Pricing Manager, you will benefit from a culture that values diversity and encourages professional growth through continuous learning and development opportunities. With a focus on meaningful work and a commitment to employee well-being, Amazon provides a unique platform for you to thrive in your career while making a significant impact in the EMEA region.
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We think this is how you could land Sr. IT Program Manager
✨Join the IT Consultancy Buzz
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We think you need these skills to ace Sr. IT Program Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Amazon.com, Inc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Amazon.com, Inc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Amazon.com, Inc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
